At a Glance
- Tasks: Lead a team, train new baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support.
- Other info: Start with a casual chat via AI to showcase your skills.
- Why this job: Be part of a diverse culture that values your individuality and community contributions.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
Job Description
Team Leader (Barista Maestro)
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93per hour, rising with training to £13.43-£14.43 (dependant store location)
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email
Barista Maestro - 18hrs in Glasgow employer: Costa Coffee
At Costa Coffee, we pride ourselves on being a fantastic employer that values diversity, equity, and inclusion while fostering a supportive work culture. As a Barista Maestro, you'll enjoy competitive pay, generous discounts, and access to our financial support fund, all while contributing to meaningful community initiatives. With opportunities for personal growth and development, you can truly make your mark in a globally recognised brand that cares about its people and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Barista Maestro - 18hrs in Glasgow
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you share their passion for creating a positive work environment.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples where you've inspired or trained others.
✨Tip Number 3
Showcase your creativity by thinking of unique coffee recipes or ideas that could energise the team. This not only highlights your passion for coffee but also your ability to innovate and keep the workplace dynamic.
✨Tip Number 4
Be ready for the AI-powered chat with Sapia.ai. Practice answering common interview questions in a casual manner, as this will help you feel more comfortable and confident when responding to the AI tool.
We think you need these skills to ace Barista Maestro - 18hrs in Glasgow
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Barista Maestro at Costa Coffee. Highlight your leadership skills and experience in your application to show you're ready for the challenge.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous experience in coffee making, team leadership, or customer service to stand out.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for coffee and your ability to lead a team. Mention specific examples of how you've successfully managed teams or improved customer experiences in the past.
Prepare for the AI Chat:Since the application process includes a chat via Sapia.ai, prepare by thinking about how your skills match the role. Be ready to answer questions about your leadership style and how you handle busy periods in a café environment.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for coffee culture, as this will resonate well with Costa's values.
✨Demonstrate Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and train others.
✨Emphasise Customer Service Excellence
Costa Coffee prides itself on memorable customer experiences. Be ready to discuss how you would handle busy periods and ensure high standards of service, even under pressure.
✨Align with Company Values
Familiarise yourself with Costa's core values such as diversity, equity, and inclusion. During the interview, relate your personal values to theirs, demonstrating that you're a good cultural fit for the team.
