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For Companies At a Glance
- Tasks: Lead a team of Baristas, craft delicious coffee, and create memorable customer experiences.
- Company: Join Costa Coffee, a global brand with a passion for quality and community.
- Benefits: Starting pay £12.93-£13.93, 50% food discount, matched pension, and financial support.
- Why this job: Step up as a leader, inspire your team, and make a real impact in your community.
- Qualifications: Leadership skills, a passion for coffee, and a willingness to learn.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
Overview
Team Leader (Barista Maestro), 24 hours. Clarkston Toll
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
Location
Stamperland Cres
Clarkston
Scotland
G76 7BG
UK
Why Costa
Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location)
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
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Barista Maestro employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Maestro
✨Tip Number 1
Get to know the Costa Coffee vibe! Before your interview, pop into a local store and soak up the atmosphere. Chat with the team, observe how they interact with customers, and get a feel for the brand. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for your chat with Sapia.ai by thinking about your leadership style and how you handle busy shifts. Jot down examples of when you've trained others or crafted new ideas. This will help you shine when answering those casual questions.
✨Tip Number 3
Show off your passion for coffee! Whether it's your favourite brew or a unique recipe you've tried, share your enthusiasm during the interview. It’s all about blending your personal experiences with the role – let them see your love for crafting great coffee moments!
✨Tip Number 4
Don’t forget to follow up! After your chat, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that can make a big difference and shows you’re keen on joining the Costa family. And remember, apply through our website for the best chance!
We think you need these skills to ace Barista Maestro
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had with coffee, whether it's brewing at home or working in a café. We want to see that you’re excited about crafting great drinks and creating memorable moments for our customers.
Highlight Your Leadership Skills: As a Team Leader, we need someone who can inspire and guide others. In your application, mention any previous leadership roles or experiences where you’ve successfully managed a team. Show us how you can stir up success and keep everything running smoothly!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique ingredients and what makes you a great fit for our team. Remember, we want to know the real you, not just your qualifications!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and you’ll start with a quick chat via Sapia.ai. This is your opportunity to show us your skills and traits in a casual way, so don’t miss out!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
As a Barista Maestro, you’ll need to show your passion for coffee. Brush up on different coffee beans, brewing methods, and the art of crafting the perfect espresso. Being able to discuss your favourite blends or share a unique recipe can really impress the interviewers.
✨Show Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed or trained others in the past. Think about times when you’ve stepped up during busy periods or resolved conflicts within a team. This will demonstrate your capability as a Team Leader.
✨Emphasise Your Customer Service Experience
Costa Coffee prides itself on creating memorable moments for customers. Be ready to talk about your previous customer service roles and how you’ve gone above and beyond to ensure customer satisfaction. Share specific stories that highlight your warm approach and problem-solving skills.
✨Align with Costa's Values
Familiarise yourself with Costa’s core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. During the interview, weave these values into your responses to show that you’re not just a fit for the role, but also for the company culture.