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- Tasks: Create amazing coffee experiences and master your barista skills daily.
- Company: Join Costa Coffee, a global brand with a rich history and community focus.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support.
- Why this job: Be part of a diverse team that values your individuality and makes a social impact.
- Qualifications: Bring a can-do attitude, perfectionism, and a love for customer service.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
The predicted salary is between 26300 - 28400 £ per year.
- Retail Operations – Store Assistant / Barista
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
And as a Barista, you can too.
So, why Costa?
Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
Location
Terminal 4
Airside,
Hounslow
GB-LON
TW63XA
UK
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
- Retail Operations – Store Assistant / Barista
You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.
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Barista full time-full flexibal employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista full time-full flexibal
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and the company culture will help you connect better during your initial chat and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them in conversation and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
✨Tip Number 3
Showcase your ability to multitask. In a busy coffee shop environment, being able to juggle multiple tasks is crucial. Think of examples from your past experiences where you've successfully managed several responsibilities at once.
✨Tip Number 4
Be prepared for the AI-powered chat. Familiarise yourself with common interview questions and practice your responses. This will help you feel more confident and articulate when answering the quick questions during the Sapia.ai assessment.
We think you need these skills to ace Barista full time-full flexibal
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Emphasise any customer service experience and your ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention why you want to work at Costa Coffee specifically and how you embody their values.
Prepare for the AI Chat: Before the initial chat via Sapia.ai, think about how your experiences relate to the key traits and skills required for the role. Be ready to answer questions that reflect your personality and work ethic.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Share any experiences you have with coffee preparation or customer service, as this will demonstrate your enthusiasm for the role.
✨Highlight Your Teamwork Skills
As a Barista, you'll be working closely with colleagues. Be prepared to discuss examples of how you've successfully collaborated in a team environment, showcasing your ability to communicate and support others.
✨Demonstrate Your Multi-tasking Ability
The role requires juggling various tasks simultaneously. Prepare to share instances where you've effectively managed multiple responsibilities, especially in a fast-paced setting, to show that you can handle the demands of the job.
✨Emphasise Customer Service Experience
Costa Coffee values great customer interactions. Be ready to talk about your previous customer service roles, focusing on how you created positive experiences and resolved any issues, which aligns with their commitment to putting smiles on faces.