At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand with a passion for great coffee and community impact.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support when needed.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
- Why this job: Be part of a diverse team that values your individuality and helps you grow your skills.
- Qualifications: Looking for multi-taskers with a positive attitude and a love for people.
Job Description
Barista
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
And as a Barista, you can too.
So, why Costa?
Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email
Barista Costa Coffee Hanley Next in Stoke-on-Trent employer: Costa Coffee
At Costa Coffee, we pride ourselves on being a fantastic employer that values diversity, equity, and inclusion while fostering a vibrant work culture. As a Barista in Hanley, you'll enjoy competitive pay, generous discounts, and a supportive environment that encourages personal growth and community engagement. Join us to not only perfect your craft but also to make a meaningful impact in the lives of others through our community initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Barista Costa Coffee Hanley Next in Stoke-on-Trent
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and the company culture will help you engage in meaningful conversations during your interview, showcasing your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers daily, so demonstrating your ability to create a welcoming atmosphere and handle various situations with a smile will set you apart from other candidates.
✨Tip Number 3
Showcase your teamwork abilities. Costa Coffee values collaboration, so be prepared to share examples of how you've successfully worked in a team environment, highlighting your communication skills and adaptability.
✨Tip Number 4
Be ready for the AI-powered chat assessment. Familiarise yourself with common interview questions and practice answering them in a casual yet confident manner, as this will help you feel more at ease during the initial screening process.
We think you need these skills to ace Barista Costa Coffee Hanley Next in Stoke-on-Trent
Some tips for your application 🫡
Understand the Role:Before applying, take some time to understand what being a Barista at Costa Coffee entails. Familiarise yourself with their menu and the customer service expectations to tailor your application accordingly.
Highlight Relevant Skills:In your CV and cover letter, emphasise skills that align with the job description, such as multitasking, attention to detail, and excellent communication. Mention any previous experience in customer service or food and beverage roles.
Craft a Personal Statement:Write a personal statement that reflects your passion for coffee and customer service. Share why you want to work at Costa Coffee specifically and how you embody their values of teamwork and excellence.
Prepare for the AI Chat:Since the application process includes a chat via Sapia.ai, prepare for this by thinking about how you can demonstrate your personality and skills through simple responses. Be genuine and let your enthusiasm shine through.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Share any experiences you have with coffee preparation or customer service, as this will demonstrate your enthusiasm for the role.
✨Emphasise Teamwork Skills
Costa Coffee values team players, so be ready to discuss how you've successfully worked in teams before. Highlight specific examples where you collaborated with others to achieve a common goal.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer service situations. Be prepared to answer questions about how you would deal with difficult customers or ensure a positive experience for all patrons.
✨Demonstrate Your Multi-tasking Ability
As a Barista, you'll need to juggle multiple tasks at once. Share examples from your past experiences where you successfully managed several responsibilities simultaneously, showcasing your organisational skills.
