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- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand committed to community and diversity.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Perfect your craft, make people smile, and contribute to positive community impact.
- Qualifications: A positive attitude, multitasking skills, and a passion for customer service are essential.
- Other info: Start with a casual chat via AI to showcase your skills easily.
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
So, why Costa?
- Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and offerings. Knowing the ins and outs of their drinks and food will not only impress during your chat but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills in your conversation. Share examples of how you've made customers feel valued in previous roles, as this is key for a Barista position.
✨Tip Number 3
Highlight your ability to work in a team. Costa values collaboration, so be ready to discuss how you’ve successfully worked with others to achieve common goals.
✨Tip Number 4
Show your passion for coffee and the craft of being a Barista. Whether it's through personal experiences or knowledge about coffee culture, let your enthusiasm shine through in your chat.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Barista at Costa Coffee entails. Familiarise yourself with their values and the specific skills they are looking for, such as customer service and teamwork.
Tailor Your CV: Highlight relevant experience in your CV that showcases your ability to multitask, deliver excellent customer service, and work well in a team. Use specific examples to demonstrate your skills and achievements.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee specifically and how your personal values align with theirs.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can convey your personality and skills through simple answers. Be ready to discuss your experiences and how they relate to the role of a Barista.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
✨Demonstrate Your Customer Service Skills
As a Barista, customer interaction is key. Prepare examples of how you've provided excellent service in the past, and be ready to discuss how you would handle different customer scenarios.
✨Highlight Your Teamwork Abilities
Costa values team players, so be prepared to share experiences where you've successfully worked as part of a team. Discuss how you contribute to a positive work environment and support your colleagues.
✨Prepare for Casual Questions
Since the initial chat will be casual, think about how you can convey your personality and fit for the role. Practice answering simple questions about yourself and your motivations in a relaxed manner.
