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- Tasks: Create delicious drinks and provide excellent customer service in a vibrant café environment.
- Company: Join Costa Coffee, a global brand dedicated to crafting great coffee experiences.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support when needed.
- Why this job: Be part of a diverse team that values your individuality and supports community initiatives.
- Qualifications: Looking for enthusiastic multi-taskers with a passion for perfection and teamwork.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
- Costa Coffee, Greenwell Road, Newton Aycliffe, County Durham, DL55RT, UK
- Permanent
- Retail Operations – Store Assistant / Barista
Here at Cuppacoff we are a diverse organisation and operate a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.
One of our franchises is Costa Coffee and we want to join them in their mission to inspire the world to love great coffee. Being all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits. So you’re sure to enjoy Costa Coffee as much as our customers do.
A bit about the role
Day to day, you’ll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.
- Crafting great coffee that hits that sweet spot every time
- Serving customers with a smile so they walk away happy and excited about their next visit
- Soaking up all there is to know about Costa products – don’t forget our teas, frappes, seasonal ranges and much more
- Working with your team to maintain health & safety and cleanliness across the store
- Most importantly, having fun – this is your time to learn, develop and meet great people
A passion for coffee and people is just the start of what we’re looking for. So, what else makes a great Barista?
- A positive outlook, can‑do attitude, and bags of personality
- A passion for delivering excellence in everything you do, even whilst working under pressure.
- The communication skills to strike up a good conversation with our customers daily.
- A hard‑working attitude and multi‑tasking skills.
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- Great Opportunities to develop yourself and progress your career
- Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks
- Costa Coffee Retirement Plan
- Costa Employee Discount Card – 25% off food & drinks in any Costa store when you’re not working
- Employee Assistance Programme
- Refer a Friend Scheme
- Opportunity to impact your local community by getting involved
And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We’re the No. 1 coffee brand in the UK for the 14th year in a row. Here, you’ll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.
At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
For any reasonable adjustments and general queries please contact tom.russell@cuppacoff.co.uk
*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Location
Costa Coffee
Greenwell Road
Newton Aycliffe
County Durham
DL55RT
UK
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
#J-18808-Ljbffr
Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and what they stand for will help you connect better during your initial chat and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them in conversation and create a welcoming atmosphere.
✨Tip Number 3
Showcase your ability to multitask. In a busy café environment, being able to juggle multiple tasks efficiently is key. Think of examples from your past experiences where you've successfully managed several responsibilities at once.
✨Tip Number 4
Be ready to demonstrate your passion for coffee and crafting drinks. Whether it's through personal experiences or knowledge about coffee brewing techniques, showing enthusiasm can set you apart from other candidates.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to work in a fast-paced environment.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee specifically and how you embody their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Before the initial chat via Sapia.ai, think about how you can demonstrate your key traits and skills. Be ready to answer questions about your experience, your approach to customer service, and how you handle challenges.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and why you love being a barista. This will show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
As a barista, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage with customers, handle complaints, and create a welcoming atmosphere.
✨Emphasise Teamwork
Costa Coffee values teamwork, so be ready to discuss your experiences working in a team. Share specific instances where you collaborated with colleagues to achieve a common goal or improve service, showcasing your ability to work well with others.
✨Prepare for Common Interview Questions
Anticipate questions like 'How do you handle busy periods?' or 'What would you do if a customer was unhappy?' Practising your responses will help you feel more confident and articulate during the interview.
