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For Companies At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand committed to community and diversity.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Perfect your craft, make people smile, and contribute to positive community impact.
- Qualifications: A positive attitude, multitasking skills, and a passion for customer service are essential.
- Other info: Start with a casual chat via AI to showcase your skills easily.
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Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and offerings. Knowing the ins and outs of their drinks and food will not only impress during your chat but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing past experiences where you made a positive impact on customers. This will highlight your ability to create smiles and memorable experiences, which is key for a Barista.
✨Tip Number 3
Showcase your teamwork abilities by discussing how you've successfully collaborated with others in previous roles. Costa values team players, so emphasising your collaborative spirit can set you apart.
✨Tip Number 4
Prepare to discuss how you handle challenges and multitasking. As a Barista, you'll need to juggle various tasks, so sharing examples of how you've managed similar situations will demonstrate your readiness for the role.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to handle multiple tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention why you want to work at Costa Coffee specifically and how you embody their values like 'Passion for Progress' and 'Win with Warmth'.
Prepare for the AI Chat: Before the initial chat via Sapia.ai, think about how your experiences relate to the key traits and skills required for the role. Be ready to answer questions about your approach to customer service and teamwork.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about any experiences you've had with coffee, whether it's brewing at home or trying different blends. This will show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
As a Barista, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage with people and create a welcoming atmosphere.
✨Emphasise Teamwork
Costa Coffee values teamwork, so be ready to discuss your experiences working in a team. Share specific instances where you collaborated with others to achieve a common goal, showcasing your ability to be a trusted team player.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle busy situations. Think of scenarios where you had to multitask or deal with a challenging customer, and explain how you managed those situations effectively.
