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- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand with a passion for great coffee and community impact.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse team that values your individuality and supports your growth.
- Qualifications: Looking for multi-taskers with a positive attitude and a love for people.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
- Unit 18, 17 Auction Street, Bury St Edmunds, Suffolk, IP333FA, UK
- Permanent
- Retail Operations – Store Assistant / Barista
Location- Bury st Edmunds, Arc shopping centre, IP33 3FA
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
And as a Barista, you can too.
So, why Costa?
Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
Location
Unit 18
17 Auction Street,
Bury St Edmunds
Suffolk
IP333FA
UK
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
- Unit 18, 17 Auction Street, Bury St Edmunds, Suffolk, IP333FA, UK
- Permanent
- Retail Operations – Store Assistant / Barista
You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.
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Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and the importance they place on customer service will help you stand out during your initial chat.
✨Tip Number 2
Showcase your passion for coffee and customer service in your conversation. Share any relevant experiences or stories that highlight your ability to create a positive atmosphere for customers.
✨Tip Number 3
Demonstrate your multi-tasking skills by discussing how you've successfully managed multiple responsibilities in previous roles. This will align well with the fast-paced environment of a barista.
✨Tip Number 4
Prepare to discuss how you embody the values of teamwork and communication. Being a people person is crucial, so think of examples where you've worked effectively with others to achieve a common goal.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Before applying, take some time to understand what being a Barista at Costa Coffee entails. Familiarise yourself with their menu and the customer service expectations to tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasise skills that align with the job description, such as multitasking, attention to detail, and excellent communication. Use specific examples from past experiences to demonstrate these abilities.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Share why you want to work at Costa Coffee and how your values align with theirs, particularly around community and teamwork.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, prepare for this by thinking about how you can showcase your personality and skills in a conversational format. Be ready to answer questions about your experience and approach to customer service.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Share any experiences you have with coffee preparation or customer service, as this will demonstrate your enthusiasm for the role.
✨Emphasise Teamwork Skills
Costa Coffee values team players, so be ready to discuss how you've successfully worked in teams before. Highlight specific examples where you collaborated with others to achieve a common goal.
✨Demonstrate Your Multi-tasking Ability
As a Barista, you'll need to juggle multiple tasks at once. Prepare to share instances where you've effectively managed several responsibilities simultaneously, showcasing your organisational skills.
✨Prepare for Customer Interaction Scenarios
Since customer service is key, think about how you would handle various customer interactions. Be ready to role-play or discuss how you'd deal with difficult situations while maintaining a positive attitude.
