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- Tasks: Make delicious coffee and create memorable moments for customers every day.
- Company: Cuppacoff operates diverse hospitality franchises, including the beloved Costa Coffee.
- Benefits: Enjoy great training, perks, and the pride of working at the UK's favourite coffee shop.
- Why this job: Join a passionate team and inspire others to love great coffee while having fun.
- Qualifications: No prior experience needed, just bring your enthusiasm and a smile!
- Other info: Be part of a diverse team dedicated to sustainability and customer satisfaction.
The predicted salary is between 13000 - 16000 £ per year.
- Retail Operations – Store Assistant / Barista
Here at Cuppacoff we are a diverse organisation and operate a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.
One of our franchises is Costa Coffee and we want to join them in their mission to inspire the world to love great coffee. Being all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits. So you’re sure to enjoy Costa Coffee as much as our customers do.
A bit about the role
Day to day, you’ll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.
- Crafting great coffee that hits that sweet spot every time
- Serving customers with a smile so they walk away happy and excited about their next visit
- Soaking up all there is to know about Costa products – don’t forget our teas, frappes, seasonal ranges and much more
- Working with your team to maintain health & safety and cleanliness across the store
- Most importantly, having fun – this is your time to learn, develop and meet great people
A passion for coffee and people is just the start of what we’re looking for. So, what else makes a great Barista?
- A positive outlook, can-do attitude, and bags of personality
- A passion for delivering excellence in everything you do, even whilst working under pressure.
- The communication skills to strike up a good conversation with our customers daily.
- A hard-working attitude and multi-tasking skills.
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- Great Opportunities to develop yourself and progress your career
- Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks
- Costa Coffee Retirement Plan
- Costa Employee Discount Card – 25% off food & drinks in any Costa store when you’re not working
- Employee Assistance Programme
- Refer a Friend Scheme
- Opportunity to impact your local community by getting involved
And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We’re the No. 1 coffee brand in the UK for the 14th year in a row. Here, you’ll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.
At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
For any reasonable adjustments and general queries please contact tom.russell@cuppacoff.co.uk
*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
- Retail Operations – Store Assistant / Barista
You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.
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Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and their coffee-making techniques. Being knowledgeable about their offerings will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, showcasing your ability to create memorable moments for customers will be a huge plus.
✨Tip Number 3
Network with current or former employees of Costa Coffee. They can provide valuable insights into the company culture and what it takes to succeed as a Barista, which can help you stand out during the hiring process.
✨Tip Number 4
Demonstrate your passion for coffee and sustainability in your conversations. Costa Coffee values sustainably sourced products, so showing that you share this commitment can make a positive impression on your potential employers.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Cuppacoff is looking for in a Barista. Highlight key responsibilities and required skills, such as teamwork, passion for coffee, and customer service.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Include any previous roles where you demonstrated teamwork and a passion for food and drink, especially coffee.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for coffee and working in a team environment. Mention why you want to work for Costa Coffee specifically and how you can contribute to their mission.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Talk about your favourite brews, any barista experience you have, and why you want to work at Costa Coffee specifically. This will show that you're genuinely interested in the role.
✨Demonstrate Teamwork Skills
Since teamwork is crucial in a busy café environment, be prepared to share examples of how you've successfully worked in a team before. Highlight any experiences where you collaborated with others to achieve a common goal.
✨Practice Your Customer Service Approach
Customer service is key in this role. Think of scenarios where you provided excellent service or handled difficult customers. Be ready to discuss how you would create memorable moments for customers at Costa Coffee.
✨Prepare for Practical Questions
You might be asked practical questions about coffee preparation or how to handle busy periods. Brush up on your coffee knowledge and think about how you would manage stress in a fast-paced environment.
