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For Companies At a Glance
- Tasks: Create delicious drinks and provide excellent customer service in a vibrant café environment.
- Company: Join Costa Coffee, a global brand with a strong community focus and commitment to diversity.
- Benefits: Enjoy a competitive pay rate, 50% discount on food and drinks, and a matched pension scheme.
- Why this job: Be part of a passionate team that values your individuality and supports your growth.
- Qualifications: No specific experience required; just bring your enthusiasm and a can-do attitude!
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
- Retail Operations – Store Assistant / Barista
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
And as a Barista, you can too.
So, why Costa?
Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
- Retail Operations – Store Assistant / Barista
You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.
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Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa's menu and offerings. Knowing the ins and outs of their drinks and food will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so being able to engage in friendly conversation and handle queries with ease is crucial.
✨Tip Number 3
Showcase your teamwork abilities. Costa values team players, so think of examples from past experiences where you successfully collaborated with others to achieve a common goal.
✨Tip Number 4
Be prepared for a casual chat via Sapia.ai. This AI tool assesses key traits, so approach it with confidence and authenticity to highlight your personality and fit for the role.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to work in a fast-paced environment.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee specifically and how you embody their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Before starting the application process, get ready for the quick chat via Sapia.ai. Think about how you can demonstrate your key traits and skills that match the Barista position, as this will be an important part of the initial assessment.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
✨Demonstrate Your Customer Service Skills
As a Barista, customer interaction is key. Prepare examples of how you've provided excellent service in the past, and be ready to discuss how you would handle different customer scenarios.
✨Highlight Your Teamwork Abilities
Costa values team players, so be prepared to share experiences where you've successfully worked as part of a team. Discuss how you contribute to a positive work environment and support your colleagues.
✨Prepare for Casual Questions
Since the initial chat will be casual, think about how you can convey your personality and fit for the role. Practice answering simple questions about yourself and your motivations in a relaxed manner.
