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For Companies At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand committed to community and diversity.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Perfect your craft, make people smile, and contribute to positive community impact.
- Qualifications: A positive attitude, multitasking skills, and a passion for customer service are essential.
- Other info: Start with a casual chat via AI to showcase your skills.
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Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and what they stand for will help you connect better during your initial chat and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them in conversation and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
✨Tip Number 3
Showcase your passion for coffee and beverage preparation. Whether it's through personal experiences or knowledge about coffee brewing techniques, sharing your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss teamwork and collaboration. Since being a Barista involves working closely with colleagues, think of examples from your past experiences where you've successfully worked as part of a team to achieve a common goal.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Barista at Costa Coffee entails. Familiarise yourself with their values and the specific skills they are looking for, such as customer service and teamwork.
Tailor Your CV: Highlight relevant experience in your CV that showcases your ability to multitask, deliver excellent customer service, and work well in a team. Use specific examples to demonstrate your skills and achievements.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee specifically and how you align with their values of diversity, equity, and inclusion.
Prepare for the Chat: Since the application process starts with a casual chat via Sapia.ai, prepare for this by thinking about how you can express your personality and skills in a conversational manner. Be ready to answer questions about your experiences and how they relate to the role.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
✨Demonstrate Your Customer Service Skills
As a Barista, customer interaction is key. Prepare examples of how you've provided excellent service in the past, and be ready to discuss how you would handle different customer scenarios.
✨Highlight Your Teamwork Abilities
Costa Coffee values team players. Share experiences where you've successfully worked as part of a team, showcasing your ability to collaborate and support your colleagues in a busy environment.
✨Prepare for Casual Questions
Since the initial chat is casual, be ready for light-hearted questions that assess your personality. Think about how you can convey your unique traits and how they align with Costa's values of warmth and community.
