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For Companies At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand committed to community and diversity.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Perfect your craft, make people smile, and contribute to positive community impact.
- Qualifications: A positive attitude, multitasking skills, and a passion for customer service are essential.
- Other info: Start with a casual chat via AI to showcase your skills.
- Unit 14, Heathfield Retail Park, Liberator Drive, Ayr, Strathclyde, KA8 9BF, UK
- Permanent
- Retail Operations – Store Assistant / Barista
At Costa Coffee, we craft great coffee and memorable experiences. As a Barista, you’ll bring energy, warmth and skill to every shift. We also offer flexible shifts to suit both your needs and the store’s.
Why Costa
- 50% discount on all food and drink in Costa-owned stores
We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.
What you’ll do
- Serve great coffee and deliver an energising customer experience
- Master our menu and maintain high standards
- Keep the store clean, welcoming and running smoothly
- Work collaboratively as a team player to make the store the best it can be
Who you are
We’re looking for someone with:
- Resourcefulness, adaptability, and a positive, can-do attitude
- Accountability and pride in delivering quality
- A calm, composed approach and great communication skills
- A genuine people focus and enthusiasm for working with others
Apply through a quick Sapia.ai chat.
When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision.
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.
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Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and what they stand for will help you connect better during your initial chat and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them in conversation and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
✨Tip Number 3
Showcase your ability to multitask. Baristas often juggle multiple orders and tasks at once, so think of examples from your past experiences where you've successfully managed several responsibilities simultaneously.
✨Tip Number 4
Be ready to discuss your passion for coffee and the art of making drinks. Whether it's latte art or the brewing process, sharing your enthusiasm can set you apart and show that you're committed to mastering your craft.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to work in a fast-paced environment.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee specifically and how you embody their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Before starting the application process, get ready for the casual chat via Sapia.ai. Think about how your experiences relate to the key traits and skills required for the role, and be prepared to answer questions that showcase your personality and fit for the team.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
✨Demonstrate Your Customer Service Skills
As a Barista, customer interaction is key. Prepare examples of how you've provided excellent service in the past, and be ready to discuss how you would handle different customer scenarios.
✨Highlight Your Teamwork Abilities
Costa Coffee values team players. Share experiences where you've successfully worked as part of a team, showcasing your ability to collaborate and support your colleagues in a busy environment.
✨Prepare for Casual Questions
Since the initial chat is casual, be ready for light-hearted questions that assess your personality. Think about how you can convey your unique traits and how they align with Costa's values of warmth and community.