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For Companies At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand committed to community and diversity.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Perfect your craft, make people smile, and contribute to positive community impact.
- Qualifications: A positive attitude, multitasking skills, and a passion for customer service are essential.
- Other info: Start with a casual chat via AI to showcase your skills.
Overview
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day. And as a Barista, you can too.
Position: Retail Operations – Store Assistant / Barista
Location: Unit 14, Heathfield Retail Park, Liberator Drive, Ayr, Strathclyde, KA8 9BF, UK
Employment: Permanent
What you’ll do
Being a Barista means more than making drinks. It’s your chance to learn, challenge yourself and master your craft. You’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and delivering great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist dedicated to delivering excellence
- A people person and team player who can strike up a good conversation
Location details
Unit 14, Heathfield Retail Park
Liberator Drive,
Ayr
Strathclyde
KA8 9BF
UK
Compelling benefits
Pay rate of £12.60-13.60 per hour (dependent on store location). We’re growing day by day with perks to sweeten the deal:
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to 10%
- The Costa Financial Support Fund to support team members in unexpected financial pressure
Our culture and values
We’re passionate about being a great place to work, where you can bring your real self into our mix. We support diversity, equity and inclusion and work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We are a global brand with roots in our local communities. The Costa Foundation and our community agenda encourage you to help change lives in coffee-growing communities and in your local area.
Application notes
When you apply, you’ll start with a quick, casual chat via Sapia.ai—an AI-powered tool that helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. There will always be human involvement in the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.
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Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and what they stand for will help you connect better during your initial chat and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them in conversation and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
✨Tip Number 3
Showcase your ability to multitask. Baristas often juggle multiple orders and tasks at once, so think of examples from your past experiences where you've successfully managed several responsibilities simultaneously.
✨Tip Number 4
Be ready to discuss your passion for coffee and the art of making drinks. Whether it's latte art or the brewing process, sharing your enthusiasm can set you apart and show that you're committed to mastering your craft.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to work in a fast-paced environment.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee specifically and how you embody their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Before starting the application process, get ready for the casual chat via Sapia.ai. Think about how your experiences relate to the key traits and skills required for the role, and be prepared to answer questions that showcase your personality and fit for the team.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
✨Demonstrate Your Customer Service Skills
As a Barista, customer interaction is key. Prepare examples of how you've provided excellent service in the past, and be ready to discuss how you would handle different customer scenarios.
✨Highlight Your Teamwork Abilities
Costa Coffee values team players. Share experiences where you've successfully worked as part of a team, showcasing your ability to collaborate and support your colleagues in a busy environment.
✨Prepare for Casual Questions
Since the initial chat is casual, be ready for light-hearted questions that assess your personality. Think about how you can convey your unique traits and how they align with Costa's values of warmth and community.
