At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand committed to community and diversity.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Perfect your craft, make people smile, and contribute to positive community impact.
- Qualifications: A positive attitude, multitasking skills, and a passion for customer service are essential.
- Other info: Start with a casual chat via AI to showcase your skills easily.
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Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Barista
β¨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and what they stand for will help you connect better during your initial chat and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them in conversation and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
β¨Tip Number 3
Showcase your ability to multitask. Baristas often juggle multiple orders and tasks at once, so be prepared to discuss any previous experiences where you've successfully managed several responsibilities simultaneously.
β¨Tip Number 4
Be ready to share your passion for coffee and the craft of making drinks. Whether it's about perfecting latte art or trying new recipes, expressing your enthusiasm can set you apart from other candidates and align you with Costa's dedication to excellence.
We think you need these skills to ace Barista
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to handle multiple tasks.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you embody their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Familiarise yourself with the Sapia.ai tool that Costa Coffee uses for initial assessments. Think about how your experiences relate to the key traits and skills required for the Barista position, as you'll be answering questions that assess these.
How to prepare for a job interview at Costa Coffee
β¨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about any experiences you've had with coffee, whether it's brewing at home or trying different blends. This will show that you're genuinely interested in the role.
β¨Demonstrate Your Customer Service Skills
As a Barista, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage with people and create a welcoming atmosphere.
β¨Emphasise Teamwork
Costa Coffee values teamwork, so be ready to discuss how you work well with others. Share stories that showcase your ability to collaborate and support your colleagues in a busy environment.
β¨Prepare for Common Interview Questions
Familiarise yourself with common interview questions for barista roles, such as how you handle stress or what you would do if a customer is unhappy. Practising your responses can help you feel more confident during the interview.