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For Companies At a Glance
- Tasks: Create amazing coffee experiences and master your barista skills daily.
- Company: Join Costa Coffee, a global brand with a strong community focus.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support.
- Why this job: Be part of a diverse team that values your individuality and makes a social impact.
- Qualifications: A positive attitude, multitasking skills, and a passion for customer service are essential.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It's about perfecting latte art, creating experiences that put a smile on people's faces, and proudly making greatness every day.
So, why Costa?
- Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft - which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and the importance they place on customer experience will help you stand out during your initial chat.
✨Tip Number 2
Showcase your passion for coffee and customer service. Be prepared to share any relevant experiences or stories that highlight your enthusiasm for creating memorable moments for customers.
✨Tip Number 3
Demonstrate your teamwork skills. Think of examples where you've successfully collaborated with others, as Costa values team players who can contribute positively to the store environment.
✨Tip Number 4
Be ready to discuss how you handle challenges. Costa looks for multi-taskers with a can-do attitude, so prepare to share instances where you've overcome obstacles in a fast-paced setting.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Before applying, take some time to understand what being a Barista at Costa Coffee entails. Familiarise yourself with their values and the skills they are looking for, such as customer service and teamwork.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or food and beverage roles. Emphasise any skills that align with the job description, like multi-tasking and a positive attitude.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Share why you want to work at Costa Coffee and how you embody their values of excellence and teamwork.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can showcase your personality and skills through your responses. Be genuine and let your enthusiasm for the role shine through.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about any experiences you've had with coffee, whether it's brewing at home or trying different blends. This will show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
As a Barista, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage with people and create a welcoming atmosphere.
✨Emphasise Teamwork
Costa Coffee values teamwork, so be ready to discuss your experiences working in a team. Share stories that showcase your ability to collaborate, support colleagues, and contribute to a positive work environment.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle busy situations. Think of scenarios where you had to multitask or manage stress effectively, as these are crucial skills for a Barista.
