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For Companies At a Glance
- Tasks: Create delicious drinks and bring smiles to customers every day.
- Company: Join Costa Coffee, a global brand with a community-focused mission.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support.
- Why this job: Master your craft in a fun, inclusive environment while making a positive impact.
- Qualifications: A can-do attitude, perfectionism, and great people skills are essential.
- Other info: Start with a casual chat via AI for a quick application process.
At Costa Coffee, we are what we craft. It's about perfecting latte art, creating experiences that put a smile on people's faces, and proudly making greatness every day.
So, why Costa?
- Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft - which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and what they stand for will help you connect better during your initial chat and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
✨Tip Number 3
Showcase your ability to multitask. Baristas often juggle multiple orders and tasks at once, so be prepared to discuss any previous experiences where you've successfully managed several responsibilities simultaneously.
✨Tip Number 4
Be ready to share examples of how you've worked as part of a team. Costa values collaboration, so think of specific instances where you've contributed to a team effort or helped create a positive work environment.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Before applying, take some time to understand what being a Barista at Costa Coffee entails. Familiarise yourself with their values and the skills they are looking for, such as customer service and teamwork.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or food and beverage roles. Emphasise any skills that align with the job description, like multitasking and attention to detail.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Share why you want to work at Costa Coffee and how you embody their values, such as being a team player and dedicated to excellence.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can showcase your personality and skills through your responses. Be ready to answer questions about your experience and how you handle challenges.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about any experiences you've had with coffee, whether it's brewing at home or trying different blends. This will show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
As a Barista, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage with people and create a welcoming atmosphere.
✨Emphasise Teamwork
Costa Coffee values teamwork, so be ready to discuss your experiences working in a team. Share specific instances where you collaborated with others to achieve a common goal, showcasing your ability to be a trusted team player.
✨Prepare for Casual Questions
Since the initial chat is casual, be ready for light-hearted questions. Think about how you can convey your personality while still relating your answers back to the skills and qualities needed for the Barista role.
