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For Companies At a Glance
- Tasks: Create delicious drinks and bring smiles to customers every day.
- Company: Join Costa Coffee, a global brand with a community-focused mission.
- Benefits: Enjoy 50% off food and drinks, a smart pension, and financial support.
- Why this job: Master your craft in a fun, inclusive environment while making a positive impact.
- Qualifications: A can-do attitude, perfectionism, and great people skills are essential.
- Other info: Start with a casual chat via AI for a quick application process.
At Costa Coffee, we are what we craft. It's about perfecting latte art, creating experiences that put a smile on people's faces, and proudly making greatness every day.
So, why Costa?
- Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft - which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and commitment to customer service will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Showcase your passion for coffee and customer service. Share any relevant experiences or stories that highlight your enthusiasm for creating great customer experiences, as this aligns with Costa's mission.
✨Tip Number 3
Prepare to demonstrate your multi-tasking abilities. Think of examples from past roles where you successfully managed multiple tasks at once, as this is a key trait they are looking for in a Barista.
✨Tip Number 4
Be ready for the casual chat via Sapia.ai. Practice answering common interview questions in a relaxed manner, as this will help you feel more comfortable and confident during the AI assessment.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to handle multiple tasks.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you embody their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Familiarise yourself with the Sapia.ai tool that Costa uses for initial assessments. Think about how you can demonstrate your key traits and skills through the simple questions you'll be asked.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
✨Demonstrate Your Customer Service Skills
As a Barista, you'll be interacting with customers regularly. Share examples of how you've provided excellent service in the past, and highlight your ability to engage with people and create a welcoming atmosphere.
✨Emphasise Teamwork
Costa Coffee values teamwork, so be prepared to discuss how you work well with others. Share experiences where you've collaborated with colleagues to achieve a common goal or overcome challenges together.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle busy situations. Think of scenarios where you've had to multitask or manage stress effectively, and be ready to share those stories.
