At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while mastering your barista skills.
- Company: Join Costa Coffee, a global brand committed to crafting great coffee and community impact.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse team that values your individuality and supports your growth.
- Qualifications: Looking for multi-taskers with a positive attitude and a passion for customer service.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It's about perfecting latte art, creating experiences that put a smile on people's faces, and proudly making greatness every day.
So, why Costa?
- Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft - which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and their unique offerings. Being knowledgeable about their drinks and food items will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's at a café or during social events, showcasing your ability to connect with others will highlight your suitability for the Barista position.
✨Tip Number 3
Demonstrate your passion for coffee and the art of making it. Consider attending a local barista workshop or watching online tutorials to refine your skills and knowledge, which can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you embody Costa's values during your chat with Sapia.ai. Think of examples that showcase your teamwork, dedication to excellence, and ability to handle challenges, as these traits are crucial for a Barista.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Barista at Costa Coffee entails. Familiarise yourself with their values and the skills they are looking for, such as customer service and teamwork.
Tailor Your CV: Highlight relevant experience in your CV that showcases your ability to multitask, deliver excellent customer service, and work well in a team. Use specific examples to demonstrate your skills and passion for coffee.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the company. Mention why you want to work at Costa Coffee and how you align with their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can express your personality and skills in a casual format. Be ready to answer questions about your experience and how you handle challenges.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about any experiences you've had with coffee, whether it's brewing at home or trying different blends. This will show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
As a Barista, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage with people and create a welcoming atmosphere.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle busy situations and multitask. Think of scenarios where you successfully managed multiple tasks at once, especially in a fast-paced environment like a café.
✨Emphasise Teamwork
Costa Coffee values teamwork, so be ready to discuss your experiences working in a team. Share examples of how you've collaborated with colleagues to achieve common goals or improve service.