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For Companies At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand with a passion for great coffee and community impact.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse team that values your individuality and supports your growth.
- Qualifications: Looking for multi-taskers with a positive attitude and a love for people.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
So, why Costa?
- Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.
Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and the company culture will help you connect better during your initial chat and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
✨Tip Number 3
Showcase your ability to multitask. Baristas often juggle multiple orders and tasks at once, so be prepared to discuss any previous experiences where you've successfully managed several responsibilities simultaneously.
✨Tip Number 4
Be ready to share examples of how you've worked as part of a team. Highlighting your teamwork experience will resonate well with Costa's emphasis on collaboration and creating a positive work environment.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to handle multiple tasks effectively.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you embody their values of excellence and teamwork.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can demonstrate your key traits and skills through your responses. Be ready to showcase your enthusiasm and suitability for the role.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Share any experiences you have with coffee preparation or customer service, as this will demonstrate your enthusiasm for the role.
✨Highlight Your People Skills
As a Barista, you'll be interacting with customers regularly. Be prepared to discuss how you engage with people, handle difficult situations, and create a welcoming atmosphere in the store.
✨Demonstrate Your Multi-tasking Ability
The role requires juggling multiple tasks at once. Share examples from your past experiences where you've successfully managed several responsibilities simultaneously, showcasing your ability to thrive in a busy environment.
✨Align with Costa's Values
Familiarise yourself with Costa's culture and values, such as diversity, teamwork, and community support. During the interview, mention how your personal values align with theirs, which will show that you're a good fit for their team.
