At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand committed to community and diversity.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Perfect your craft, make people smile, and contribute to positive community impact.
- Qualifications: A positive attitude, multitasking skills, and a passion for customer service are essential.
- Other info: Start with a casual chat via AI to showcase your skills.
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Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Barista
β¨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and what they stand for will help you connect better during your initial chat and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them in conversation and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
β¨Tip Number 3
Showcase your ability to multitask. Baristas often juggle multiple orders and tasks at once, so think of examples from your past experiences where you've successfully managed several responsibilities simultaneously.
β¨Tip Number 4
Be prepared to discuss how you embody the values of Costa Coffee. Reflect on how you can contribute to their culture of diversity, equity, and inclusion, and be ready to share your thoughts on teamwork and community involvement.
We think you need these skills to ace Barista
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to work in a fast-paced environment.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee specifically and how you embody their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Before starting the application process, get ready for the casual chat via Sapia.ai. Think about how your experiences relate to the key traits and skills required for the role, and be prepared to answer questions that showcase your personality and fit for the team.
How to prepare for a job interview at Costa Coffee
β¨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
β¨Demonstrate Your Customer Service Skills
As a Barista, customer interaction is key. Share examples of how you've provided excellent service in the past, and be ready to discuss how you would handle different customer scenarios to keep them smiling.
β¨Highlight Your Teamwork Abilities
Costa Coffee values team players, so be prepared to talk about your experiences working in a team. Discuss how you contribute to a positive work environment and collaborate with colleagues to achieve common goals.
β¨Prepare for Casual Questions
Since the initial chat will be casual, think about how you can convey your personality and fit for the role. Be yourself, and donβt hesitate to share anecdotes that showcase your character and enthusiasm for the job.