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For Companies At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while mastering your barista skills.
- Company: Join Costa Coffee, a global brand dedicated to crafting great coffee experiences.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support options.
- Why this job: Be part of a diverse team that values inclusion and community impact while perfecting your craft.
- Qualifications: A positive attitude, multitasking skills, and a passion for delivering excellence are essential.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
Job Description
Barista
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
And as a Barista, you can too.
So, why Costa?
Pay rate of £12.60-13.60 per hour (dependent on the location of the store) Â
We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%Â
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And that’s not all. Explore even more of our perkshere: https://costaperks
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and what they stand for will help you connect better during your initial chat and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them in conversation and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
✨Tip Number 3
Showcase your ability to multitask. Baristas often juggle multiple orders and tasks at once, so be prepared to discuss any previous experiences where you've successfully managed several responsibilities simultaneously.
✨Tip Number 4
Be ready to share examples of how you've worked as part of a team. Costa values collaboration, so think of specific instances where you've contributed to a team effort or helped create a positive work environment.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Highlight key responsibilities and required skills, such as customer service and multi-tasking.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the Barista role. Emphasise any previous customer service roles or experience in food and beverage.
Craft a Personal Statement: Write a personal statement that showcases your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you embody their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Familiarise yourself with the Sapia.ai chat process. Think about how you can demonstrate your multi-tasking abilities and people skills through the simple questions you'll be asked.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
✨Demonstrate Your Customer Service Skills
As a Barista, customer interaction is key. Prepare examples of how you've provided excellent service in the past, and be ready to discuss how you would handle different customer scenarios to keep them smiling.
✨Highlight Your Teamwork Abilities
Costa Coffee values teamwork, so be prepared to share experiences where you've successfully worked as part of a team. Discuss how you contribute to a positive work environment and support your colleagues.
✨Prepare for Casual Questions
Since the initial chat will be casual, think about how you can convey your personality and fit for the role. Be yourself, and don’t hesitate to share anecdotes that showcase your character and enthusiasm for the job.
