At a Glance
- Tasks: Create delicious drinks and brighten customers' days while mastering your barista skills.
- Company: Join Costa Coffee, a global brand committed to community and inclusivity.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a vibrant team that values diversity and makes a positive impact.
- Qualifications: A positive attitude, teamwork skills, and a passion for customer service are essential.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
- 872 Chesterfield Road, Sheffield, S9 0SH
- Permanent
- Retail Operations – Store Assistant / Barista
At Costa Coffee by Sim Trava, we want to inspire the world to love great coffee, just as much as our partner, Costa Coffee.
Sim Trava is a family run business on the hunt for hardworking, ambitious, happy, and loyal people to join our team, if that sounds like you, you’re probably just what we’re looking for.
We want to recruit people that are proud to work for us, because a happy team equals happy customers. We know that our people are the most important part of our business, so we strive to create a working environment.
A bit about the role
Day to day, you’ll be making coffee, at speed, while chatting to our customers. This role isn’t for the faint hearted as it’s fast paced from open until close. But don’t let that put you off as we will give you a complete and robust training & development plan, so you have all the skills needed to deliver the perfect cup of coffee, every time.
- Crafting great coffee while taking time to get to know our customers by name.
- Serving customers with a smile so they walk away happy and excited about their next visit.
- Soaking up all there is to know about Costa products – we do more than coffee.
- Working with your team to maintain health & safety and cleanliness across the store.
- Most importantly, can you engage with the rest of the team and customers to have fun and build the stores reputation as the only place to go.
A passion for coffee and people is just the start of what we’re looking for. So, what else makes a great Barista?
- A positive outlook, can-do attitude, and bags of personality
- A passion for delivering excellence in everything you do, even whilst working under pressure.
- The communication skills to strike up a good conversation with our customers daily.
- A hard-working attitude and multi-tasking skills.
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- Starting pay of £12.21 per hour rising with training.
- STAR rewards, exchange your points on our online shopping platform.
- More Star points awarded on your birthday, work milestone, promotion or just because you went above and beyond.
- Free handmade drinks plus 50% discount on food and bottled drinks while at work.
- Discounted gym memberships & no commission foreign currency purchases.
- Wellbeing support with Employee Assistance Program.
- Free eye care tests.
- Access to a 24/7 GP portal.
- Commitment to you and your Individual training, a plan tailored to your requirements.
- Encouragement to develop into different roles within Sim Trava.
And if this isn’t enough, you’ll also enjoy some fundraising in our quarterly events, raising money for local charities close to the store and chosen by the team.
Sim Trava was formed in 2005 by Simon and Tracy Vardy from the basement of their Altrincham home, and their first store opened that same year on October 17th in Northwich, Cheshire. The original plan was to open 5 stores in 5 years, however that milestone was achieved much sooner and by 2010 we had 10 Costa Coffee stores in and around the Cheshire/Manchester area.
Fast forward to 2021 when we celebrated our 40th new store opening in Fallowfield, Manchester. Following this Sim Trava was honoured to be selected to be the first franchise to purchase existing stores from equity. We acquired 17 stores, located across the Preston, Blackpool, and Southport region. In 2025 Sim Trava expanded again with the purchase of 21 existing stores from a franchise partner bringing our store count to 80, and we have no plans to slow down.
For any reasonable adjustments and general queries please contactdavid@simtrava.co.uk
*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
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Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and what they stand for will help you connect better during your initial chat and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them in conversation and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
✨Tip Number 3
Showcase your ability to multitask. Baristas often juggle multiple orders and tasks at once, so think of examples from your past experiences where you've successfully managed several responsibilities simultaneously.
✨Tip Number 4
Be prepared to discuss how you handle challenges. Costa values a can-do attitude, so think of specific instances where you've faced difficulties and how you overcame them. This will highlight your problem-solving skills and dedication to excellence.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to handle multiple tasks.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee specifically and how you embody their values.
Prepare for the AI Chat: Familiarise yourself with the Sapia.ai chat process. Think about how you can demonstrate your key traits and skills through the simple questions you'll be asked. Be honest and let your personality shine through.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
✨Demonstrate Your Customer Service Skills
As a Barista, customer interaction is key. Share examples of how you've provided excellent service in the past, highlighting your ability to engage with customers and create a welcoming atmosphere.
✨Emphasise Teamwork
Costa Coffee values collaboration, so be ready to discuss your experiences working in teams. Mention how you contribute to a positive team environment and support your colleagues in achieving common goals.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle busy situations. Think of scenarios where you've successfully managed multiple tasks or resolved customer issues under pressure.