At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand dedicated to crafting great coffee experiences.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse team that values your individuality and supports community initiatives.
- Qualifications: A positive attitude, teamwork skills, and a passion for delivering excellence are essential.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day. And as a Barista, you can too.
So, why Costa?
- Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai – just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry – there will always be human involvement in the review of your responses and in making the final hiring decision.
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista 18-24 hours
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and what they stand for will help you connect better during your initial chat and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
✨Tip Number 3
Showcase your passion for coffee and beverage preparation. Whether it's through personal experiences or knowledge about coffee brewing techniques, sharing your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss teamwork and collaboration. Costa values team players, so think of examples from your past experiences where you've worked well with others to achieve a common goal.
We think you need these skills to ace Barista 18-24 hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to handle multiple tasks.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you embody their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Before starting the application process, get ready for the casual chat via Sapia.ai. Think about how you can demonstrate your key traits and skills through your responses, ensuring they match the requirements of the role.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about any experiences you've had with coffee, whether it's brewing at home or trying different blends. This will show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
As a Barista, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage with people and create a welcoming atmosphere.
✨Emphasise Teamwork
Costa Coffee values team players, so be ready to discuss your experience working in teams. Share stories that showcase your ability to collaborate, support colleagues, and contribute to a positive work environment.
✨Prepare for Common Interview Questions
Anticipate questions related to handling busy periods, dealing with difficult customers, and your approach to learning new skills. Practising your responses will help you feel more confident during the interview.