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For Companies At a Glance
- Tasks: Craft delicious drinks and create memorable experiences for customers.
- Company: Join Costa Coffee, a global brand with a local heart.
- Benefits: Earn £12.60-£13.60 per hour, plus amazing perks like discounts and a matched pension.
- Why this job: Master your craft while putting smiles on faces every day.
- Qualifications: A positive attitude, teamwork skills, and a passion for excellence.
- Other info: Be part of a diverse team making a difference in communities.
- Retail Operations – Store Assistant / Barista
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
And as a Barista, you can too.
So, why Costa?
Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
- Retail Operations – Store Assistant / Barista
You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.
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Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know Costa Coffee! Familiarise yourself with their menu and values. When you chat with them, show off your passion for coffee and customer service. It’ll make you stand out as someone who truly cares about the brand.
✨Tip Number 2
Practice your people skills! As a Barista, you'll be chatting with customers all day. Try role-playing with friends or family to get comfortable striking up conversations and delivering great service.
✨Tip Number 3
Be ready to showcase your multi-tasking abilities. Think of examples from your past experiences where you juggled multiple tasks successfully. This will help you demonstrate that can-do attitude they’re looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have the chance to engage with the AI tool, which makes the process quick and easy. Don’t miss out!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for coffee and customer service shine through! We want to see how excited you are about being a Barista and creating those perfect moments for our customers.
Be Yourself: We’re all about authenticity here at Costa. Don’t be afraid to show your personality in your application. Share your unique experiences and what makes you a great fit for our team!
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match the Barista role. Mention any relevant experience with food and drink or customer service to catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Familiarise yourself with Costa's menu and the different types of coffee they serve. Being able to discuss your favourite drinks or even share a bit about latte art can show your passion for the role and impress your interviewers.
✨Show Off Your People Skills
As a Barista, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one – this will highlight your people skills.
✨Emphasise Teamwork
Costa values team players, so be ready to talk about your experiences working in a team. Share specific instances where you collaborated with others to achieve a common goal, whether it was in a previous job or during group projects.
✨Bring Your Can-Do Attitude
Costa is looking for multi-taskers with a positive mindset. Be prepared to discuss how you handle challenges and stay motivated under pressure. Sharing a story about a time you overcame an obstacle can demonstrate your resilience and determination.