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- Tasks: Create amazing coffee experiences and master your barista skills.
- Company: Join Costa Coffee, a global brand with a local heart.
- Benefits: Earn £12.60-13.60 per hour, enjoy 50% off food and drinks, and access a matched pension scheme.
- Why this job: Be part of a passionate team making a real difference in communities.
- Qualifications: A positive attitude, love for coffee, and great communication skills.
- Other info: Flexible application process with AI support and human review.
- Retail Operations – Store Assistant / Barista
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
And as a Barista, you can too.
So, why Costa?
Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.
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Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know Costa Coffee! Familiarise yourself with their menu and values. When you chat with us, show your passion for coffee and how you can contribute to the team. It’s all about making those connections!
✨Tip Number 2
Practice your people skills! As a Barista, you'll be chatting with customers all day. Try role-playing with friends or family to get comfortable striking up conversations and delivering great service.
✨Tip Number 3
Be ready to showcase your multi-tasking abilities! Think of examples from your past experiences where you juggled tasks successfully. We want to see that can-do attitude in action!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, you’ll start with a casual chat via Sapia.ai, which is a great opportunity to let your personality shine through.
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had with coffee or customer service that highlight your enthusiasm. We want to see how you can bring that passion to our team!
Be Yourself: We’re all about authenticity at Costa. Don’t be afraid to show your personality in your application. Whether it’s a quirky anecdote or a unique skill, we want to know the real you and how you can contribute to our vibrant culture.
Highlight Your Team Spirit: As a Barista, teamwork is key! Make sure to mention any past experiences where you’ve worked well with others. We love seeing candidates who can collaborate and create a positive atmosphere in our stores.
Apply Through Our Website: To make things easier for you, we encourage you to apply directly through our website. It’s a straightforward process, and you’ll get to start with a casual chat via Sapia.ai. Plus, it shows us you’re keen to join the Costa family!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
Before your interview, brush up on Costa's menu and the different types of coffee. Being able to discuss your favourite drinks or even suggest a new seasonal item shows your passion for the craft and that you’re ready to engage with customers.
✨Showcase Your People Skills
As a Barista, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve turned a negative experience into a positive one – this will highlight your people skills and can-do attitude.
✨Emphasise Teamwork
Costa values team players, so be ready to talk about your experiences working in a team. Share specific examples where you collaborated with others to achieve a goal or improve service. This will demonstrate that you align with their culture of 'Trusted Team Players'.
✨Be Yourself
Costa encourages authenticity, so don’t be afraid to let your personality shine through. Share your unique ingredients and what makes you a great fit for the role. This will help you connect with the interviewer and show that you’re genuinely interested in being part of their team.
