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- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Costa Coffee is a global brand committed to crafting great coffee and community support.
- Benefits: Enjoy a competitive pay rate, 50% food and drink discount, and a matched pension scheme.
- Why this job: Join a diverse team, master your craft, and make a positive impact in your community.
- Qualifications: A positive attitude, multitasking skills, and a passion for delivering excellence are essential.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
- Unit 8B, Newbury Retail Park, Pinchington Lane, Newbury, Berkshire, RG147HU, UK
- Fixed Term Contract
- Retail Operations – Store Assistant / Barista
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
And as a Barista, you can too.
So, why Costa?
Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
Location
Unit 8B, Newbury Retail Park
Pinchington Lane,
Newbury
Berkshire
RG147HU
UK
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
- Unit 8B, Newbury Retail Park, Pinchington Lane, Newbury, Berkshire, RG147HU, UK
- Fixed Term Contract
- Retail Operations – Store Assistant / Barista
You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.
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Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and what they stand for will help you connect better during your initial chat and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
✨Tip Number 3
Showcase your ability to multitask. Baristas often juggle multiple orders and tasks at once, so prepare examples from your past experiences where you've successfully managed several responsibilities simultaneously.
✨Tip Number 4
Be ready to discuss your passion for coffee and the craft of making drinks. Sharing your enthusiasm for the role can set you apart and highlight your dedication to mastering the Barista position.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Highlight key responsibilities and required skills, such as customer service and multitasking.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the Barista role. Emphasise any previous customer service roles or experience in food and beverage.
Craft a Personal Statement: Write a personal statement that showcases your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you embody their values of diversity and teamwork.
Prepare for the AI Chat: Familiarise yourself with the Sapia.ai tool that Costa Coffee uses for initial assessments. Think about how you can demonstrate your skills and traits through the simple questions you'll be asked.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about any experiences you've had with coffee, whether it's brewing at home or trying different blends. This will show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
As a Barista, customer interaction is key. Prepare examples of how you've provided excellent service in the past. Highlight your ability to engage with customers and create a welcoming atmosphere.
✨Emphasise Teamwork
Costa Coffee values team players, so be ready to discuss your experience working in teams. Share stories that showcase your ability to collaborate and support your colleagues in a busy environment.
✨Prepare for Common Interview Questions
Anticipate questions related to handling difficult customers, managing multiple tasks, and your approach to maintaining cleanliness in the store. Practising your responses will help you feel more confident during the interview.
