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- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand with a passion for great coffee and community impact.
- Benefits: Enjoy a competitive pay rate, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse team that values your individuality and supports your growth.
- Qualifications: No specific experience needed, just a positive attitude and a love for coffee!
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
- Unit 8A, Brookfield Retail Park, Halfhide Lane, , Cheshunt, Waltham Cross, Hertfordshire, EN8 0QE, UK
- Permanent
- Retail Operations – Store Assistant / Barista
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
And as a Barista, you can too.
So, why Costa?
Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
Location
Unit 8A, Brookfield Retail Park,
Halfhide Lane, , Cheshunt
Waltham Cross
Hertfordshire
EN8 0QE
UK
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
- Unit 8A, Brookfield Retail Park, Halfhide Lane, , Cheshunt, Waltham Cross, Hertfordshire, EN8 0QE, UK
- Permanent
- Retail Operations – Store Assistant / Barista
#J-18808-Ljbffr
Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and the company culture will help you connect better during your initial chat and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them and create a welcoming atmosphere. This will help you stand out as a people person.
✨Tip Number 3
Prepare for the AI-powered chat by reflecting on your experiences. Think about times you've demonstrated teamwork, handled challenges, or delivered excellent service, as these traits are key for the role.
✨Tip Number 4
Show your passion for coffee and the craft of being a Barista. Whether it's through personal anecdotes or knowledge about coffee, expressing your enthusiasm can make a positive impression during your application process.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to work in a fast-paced environment.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you embody their values of excellence and teamwork.
Prepare for the AI Chat: Before the initial chat via Sapia.ai, think about how your experiences relate to the key traits and skills required for the role. Be ready to answer questions about your approach to customer service and teamwork.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
✨Demonstrate Your Customer Service Skills
As a Barista, customer interaction is key. Share examples of how you've provided excellent service in the past, whether it's through resolving issues or simply making someone's day better with a smile.
✨Highlight Your Teamwork Abilities
Costa Coffee values team players. Be ready to discuss how you work well with others, support your colleagues, and contribute to a positive work environment. Mention any group projects or experiences that showcase your collaborative spirit.
✨Prepare for Casual Questions
Since the initial chat will be casual, think about how you can convey your personality and fit for the role. Practice answering simple questions about your background and why you want to work at Costa Coffee in a relaxed manner.