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For Companies At a Glance
- Tasks: Lead the store, manage stock, inspire your team, and create a welcoming coffee space.
- Company: Join Scoffs Group UK, the largest Costa Coffee franchisee, with over 100 stores in the South.
- Benefits: Enjoy a competitive salary, bonuses, free drinks, discounts, and bespoke training opportunities.
- Why this job: Be part of a passionate team, grow your leadership skills, and make a positive impact in communities.
- Qualifications: Leadership experience, a passion for coffee, and the ability to develop and motivate a team.
- Other info: This role offers a chance to contribute to the Costa Foundation, supporting education in coffee-growing communities.
The predicted salary is between 31590 - 44326 £ per year.
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Store Manager, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits.
A bit about the role:
- Creating the perfect space for customers to kick back with our coffee
- Drumming up fresh ideas that meet customers’ ever-changing wants and needs
- Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition
- Inspiring your team to get buzzed about the business
- Training and developing your team to reach their full potential
A bit about you:
- A passion for coffee and people
- Leadership experience
- A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity
- A brand ambassador who ensures attention to brand standards
- An ambitious character who wants to be part of our growth journey
- Ability to thrive under pressure and execute at pace
- Experience of managing, coaching and developing team members
What we can offer:
- Salary from £31,590 per annum (dependent on the size of the store)
- Paid quarterly bonus scheme
- Whilst on shift free handmade drinks plus 50% discount on food and bottled drinks
- Free uniform to wear on shift
- Costa Discount App – 25% off food & drinks in store when you’re not working, plus 25% off all merchandise
- Bespoke training and development to suit your career aspirations including our award winning Management Apprenticeship programme
- Employee recognition scheme
- Employee Assistance Programme and access to our dedicated Mental Health First Aiders
- Refer a Friend scheme – potential to earn up to £200 for referring a friend or family member
- Cycle to Work Scheme through which you can make huge savings on bikes and accessories
- Access to a range of discounts via our Dream Beans portal, where you can get instant cashback and make savings at an array of high street retailers, including gym membership and holidays
And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
A bit about us:
Scoffs Group UK are proud to be the largest franchisee of Costa Coffee stores in the UK, operating over 100 units across the South of England. We are a high growth hospitality franchise operator who put our people at the heart of everything we do. This really is a fantastic time to join as we are expanding both the business and the structure to support it.
We have partnered with Costa as they are the No. 1 coffee brand in the UK for the 12th year in a row. Here, you’ll be part of a genuine, warm and engaging team that shares a love for food and drink, and a desire to deliver great experiences to our customers, to our communities and to our people.
At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Antelope Park - Store Manager
✨Tip Number 1
Familiarise yourself with Costa Coffee's brand values and mission. Understanding their commitment to quality coffee and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you inspired or developed team members, as this is crucial for the Store Manager role.
✨Tip Number 3
Research current trends in the coffee industry and customer preferences. Being knowledgeable about what customers want can set you apart and demonstrate your proactive approach to meeting their needs.
✨Tip Number 4
Network with current or former employees of Costa Coffee to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the hiring process.
We think you need these skills to ace Antelope Park - Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Store Manager at Costa Coffee. Tailor your application to highlight relevant experiences that align with these expectations.
Showcase Leadership Skills: Emphasise your leadership experience in your CV and cover letter. Provide specific examples of how you've successfully managed teams, inspired others, and contributed to a positive work environment.
Demonstrate Passion for Coffee and Customer Service: In your application, express your enthusiasm for coffee and customer service. Share any relevant experiences that showcase your ability to create memorable moments for customers and your understanding of the coffee industry.
Highlight Commercial Awareness: Illustrate your commercial mindset by discussing how you've maximised sales opportunities in previous roles. Mention any strategies you've implemented to manage costs effectively while maintaining high standards.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and how it drives your enthusiasm for the role. Share any personal experiences or stories that highlight your connection to coffee culture.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating and developing team members, as this is crucial for a Store Manager position.
✨Understand the Business
Familiarise yourself with Costa Coffee's brand values and business model. Be ready to discuss how you can contribute to maximising sales opportunities and managing costs effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle pressure and make quick decisions. Think of scenarios where you've had to think on your feet and how you managed those situations.
