At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Shape your career while making a real impact in your community.
- Qualifications: Proven leadership skills and a passion for customer service.
The predicted salary is between 37700 - 37700 € per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
Store Manager in Amersham employer: Costa Coffee
At Costa Coffee, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. As a Store Manager in Amersham, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and performance-based bonuses, all while leading a passionate team dedicated to delivering outstanding customer experiences. Join us to not only advance your career but also to be part of a brand that values your contributions and supports your growth every step of the way.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Amersham
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve developed teams and driven customer satisfaction in your previous roles.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show them you’re serious about being a Store Manager by demonstrating your enthusiasm and readiness to take ownership of the store.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the role and remind them why you’d be a fantastic fit for the team.
We think you need these skills to ace Store Manager in Amersham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and what makes you a great fit for our team!
Tailor Your CV:Make sure to customise your CV to highlight your leadership experience and any relevant achievements. We love seeing how you've made a difference in previous roles, so don’t hold back on those success stories!
Be Authentic:We’re all about bringing your real self to work, so don’t be afraid to show your personality in your application. Share your unique ingredients and what makes you stand out as a candidate!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our Costa family!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee and Culture
Before your interview, dive into Costa Coffee's values and culture. Familiarise yourself with their commitment to customer service and community engagement. Being able to discuss how you align with their mission will show that you're not just looking for a job, but that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully managed and developed teams. Highlight specific situations where your leadership made a difference, especially under pressure, as this is key to thriving in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about how you would handle difficult customers or manage team conflicts. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or how they measure success. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you too.
