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For Companies At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand committed to community and diversity.
- Benefits: Enjoy a pay rate of £12.60-13.60 per hour, 50% food and drink discount, and a matched pension.
- Why this job: Perfect your barista skills, make people smile, and contribute to positive community impact.
- Qualifications: A can-do attitude, multitasking skills, and a passion for delivering excellence are essential.
- Other info: Start with a casual chat via AI to assess your fit for the role.
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
So, why Costa?
- Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
50 Caterham Church walk, CR3 6RT employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 50 Caterham Church walk, CR3 6RT
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and what they stand for will help you engage in meaningful conversations during your interview, showcasing your genuine interest in the brand.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of scenarios where you can demonstrate your ability to create a welcoming atmosphere and handle various customer interactions.
✨Tip Number 3
Showcase your teamwork abilities. Costa values collaboration, so be prepared to share examples of how you've successfully worked in a team environment, highlighting your role in achieving common goals.
✨Tip Number 4
Be ready for the AI chat assessment. Since Costa uses Sapia.ai for initial screenings, practice answering questions about your experiences and skills in a concise manner, ensuring you highlight your passion for coffee and customer service.
We think you need these skills to ace 50 Caterham Church walk, CR3 6RT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to work in a fast-paced environment.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you embody their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Before starting the application process, get ready for the casual chat via Sapia.ai. Think about how your experiences relate to the key traits and skills required for the role, and be prepared to answer questions that showcase your personality and fit for the team.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
✨Demonstrate Team Spirit
Costa Coffee values teamwork, so be ready to share examples of how you've worked well in a team before. Highlight your ability to communicate effectively and support your colleagues in a busy environment.
✨Prepare for Customer Service Scenarios
Think about common customer service situations you might face as a Barista. Be prepared to discuss how you would handle difficult customers or busy periods while maintaining a positive attitude.
✨Emphasise Your Multi-tasking Skills
As a Barista, you'll need to juggle multiple tasks at once. Share specific examples from your past experiences where you've successfully managed several responsibilities simultaneously, showcasing your organisational skills.
