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For Companies At a Glance
- Tasks: Lead a team, train new Baristas, and maintain high coffee standards.
- Company: Costa Coffee is a global brand dedicated to crafting memorable coffee experiences.
- Benefits: Enjoy 50% off food and drinks, a matched pension scheme, and financial support.
- Why this job: Join a diverse team, make an impact in communities, and grow your leadership skills.
- Qualifications: Looking for trustworthy leaders eager to learn and innovate.
- Other info: Casual application process with AI-powered assessments for a fair review.
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Team Leader (Barista Maestro) – Next Knaresborough – 20 hours per week – Permanent – Free Parking
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
Why Costa?
Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location).
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your true self into our mix. We support diversity, equity, and inclusion, and continue to work with our teams to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.
Our roots matter. That’s why the Costa Foundation and our community initiatives exist. Whatever your role, you can help us change lives in coffee-growing communities and support your local community too.
What You’ll Do
Being a Team Leader is more than just leading. It’s about stepping up. Your responsibilities include:
- Creating smooth shifts even during busy periods
- Training and accrediting new Baristas
- Driving success for yourself and your team
- Developing new recipes to energise your team
- Maintaining high standards, from excellent espressos to monthly coffee excellence scores
Who You Are
We’re interested in your unique qualities:
- An example setter, someone we can trust to keep everything running smoothly
- A leader, ready to embrace new responsibilities
- A learner, eager to turn knowledge into innovative ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com.
Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Retail
- Industries: Food & Beverage, Hospitality
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Team Leader employer: Costa Coffee Professional
Contact Detail:
Costa Coffee Professional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. During your chat, demonstrate how your personal values align with theirs, especially around diversity, equity, and inclusion. This will show that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. Think of specific examples where you've successfully led a team or handled a busy shift. Highlighting your ability to create smooth operations under pressure will resonate well with the hiring team.
✨Tip Number 3
Show your passion for coffee and customer service. Be ready to share your favourite coffee recipes or experiences that showcase your enthusiasm for the industry. This can set you apart as someone who truly cares about the craft.
✨Tip Number 4
Utilise the AI-powered tool effectively by being honest and reflective in your responses. Think about how your skills and experiences relate to the key traits Costa is looking for, such as being an example setter and a learner eager to innovate.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities Costa Coffee is looking for in a Team Leader. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in leadership roles or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and innovate.
Write a Compelling Cover Letter: In your cover letter, express your passion for coffee and customer service. Highlight specific examples of how you've successfully led teams or improved processes in previous roles. Make sure to convey your enthusiasm for joining Costa Coffee.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can showcase your leadership qualities and problem-solving skills in your responses. Practice answering common interview questions related to team management and customer service.
How to prepare for a job interview at Costa Coffee Professional
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the Costa brand during the interview. Share any personal experiences or knowledge about coffee that can demonstrate your genuine interest in the role.
✨Highlight Leadership Skills
As a Team Leader, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and train others.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you handle busy periods and unexpected challenges. Provide specific examples of how you've created smooth shifts or resolved issues in a fast-paced environment.
✨Emphasise Your Commitment to Standards
Costa Coffee values high standards, so be prepared to talk about how you maintain quality in your work. Discuss your approach to ensuring excellent service and product quality, and how you would instil this in your team.
