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For Companies At a Glance
- Tasks: Lead shifts, train new Baristas, and create memorable customer experiences.
- Company: Join Scoffs Group UK, the largest Costa Coffee franchisee with over 100 stores.
- Benefits: Enjoy £12.50/hour, free drinks, discounts, and learning opportunities.
- Why this job: Embrace leadership, creativity, and a positive team culture while making a social impact.
- Qualifications: Passion for coffee, reliability, leadership experience, and a flexible attitude required.
- Other info: Contribute to fundraising for children's education in coffee-growing communities.
Join us to apply for the role at Costa Coffee Professional. Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers.
About the Role
As a Barista Maestro (Team Leader), you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll be involved in daily operations, stock management, health & safety, store marketing, and other engaging activities. Your focus will be on creating uplifting experiences for customers and inspiring your team to prioritise excellent customer service.
Responsibilities
- Leading shifts to support your team in delivering exceptional customer experiences
- Maximising team talents to boost sales
- Training and certifying new Baristas
- Learning and sharing new recipes and product ranges
- Maintaining high standards in service quality and coffee excellence
- Representing the brand positively and helping us shine
About You
Beyond a passion for coffee and people, we look for:
- Reliability in opening and closing the store safely and on time
- Leadership experience in a lively environment
- Ability to support team members and share responsibility
- Creativity and enthusiasm to help your store succeed
- Willingness to learn, be bold, and take action
- A flexible, positive attitude to meet daily challenges
What We Offer
We value our team members and offer great perks:
- Salary of £12.50 per hour
- Free drinks during shifts and 50% discount on food and bottled drinks
- 25% discount with the Costa App on food, drinks, and merchandise
- Free uniform
- Learning and development opportunities, including our Apprenticeship program
- Recognition schemes, Employee Assistance Program, and Mental Health support
- Referral bonuses up to £200
- Cycle to Work scheme and discounts via the Dream Beans portal
Additionally, you'll contribute to fundraising for the Costa Foundation, supporting children’s education in coffee-growing communities.
About Us
Scoffs Group UK is the largest franchisee of Costa Coffee in the UK, operating over 100 stores across the South of England. We are a growing hospitality franchise committed to our people. Partnered with Costa, the No. 1 coffee brand in the UK for 12 consecutive years, we foster a warm, engaging, and inclusive environment where everyone can thrive.
For reasonable adjustments or queries, contact careers@scoffs-group.co.uk.
This role is for a store owned by one of our franchise partners, and their hiring process, salary, and benefits may differ from those of a wholly owned Costa store.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industry: Retail
Emsworth – Barista Maestro employer: Costa Coffee Professional
Contact Detail:
Costa Coffee Professional Recruiting Team
careers@scoffs-group.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Emsworth – Barista Maestro
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and mission. Understanding their commitment to quality coffee and customer service will help you align your answers during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated your team or improved customer experiences, as this is crucial for the Barista Maestro position.
✨Tip Number 3
Research the latest coffee trends and popular recipes. Being knowledgeable about current coffee culture can set you apart from other candidates and show your enthusiasm for the role.
✨Tip Number 4
Network with current or former employees of Costa Coffee. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Emsworth – Barista Maestro
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Barista Maestro position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV showcases your leadership experience, customer service skills, and any relevant training or certifications. Use clear headings and bullet points for easy readability, and make sure to include specific examples of how you've excelled in previous roles.
Write a Personalised Cover Letter: In your cover letter, express your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you can contribute to creating uplifting experiences for customers. Be sure to convey your enthusiasm and creativity.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Costa Coffee Professional
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share your favourite coffee experiences and how they inspire you to create memorable moments for customers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate others, manage shifts, and handle challenges effectively.
✨Emphasise Customer Service Excellence
Discuss your approach to delivering exceptional customer service. Be ready to share specific instances where you went above and beyond to ensure a positive experience for customers.
✨Be Ready to Talk About Team Development
Since training new Baristas is part of the role, think about how you would approach this task. Share your ideas on fostering a supportive learning environment and helping team members grow.
