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For Companies At a Glance
- Tasks: Make delicious coffee and create memorable moments for customers every day.
- Company: Join Costa Coffee, the UK's favourite coffee shop, known for its passion and teamwork.
- Benefits: Enjoy free drinks on shift, discounts, flexible pay, and access to training opportunities.
- Other info: This role is with a franchise partner, so benefits may vary.
- Why this job: Be part of a fun team, learn about coffee, and make customers smile.
- Qualifications: A positive attitude, great communication skills, and a passion for coffee and people.
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits.
A Bit About The Role
Day to day, you’ll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.
What’s involved?
- Crafting great coffee that hits that sweet spot every time
- Serving customers with a smile so they walk away happy and excited about their next visit
- Soaking up all there is to know about Costa products – don’t forget our teas, frappe’s, seasonal ranges and much more
- Working with your team to maintain health & safety and cleanliness across the store
- Most importantly, having fun – this is your time to learn, develop and meet great people
A Bit About You
A passion for coffee and people is just the start of what we’re looking for. So what else makes a great Barista?
- A positive outlook, can-do attitude and bags of personality
- A passion for delivering excellence in everything you do
- The communication skills to strike up a good conversation with our customers daily
- A hard-working attitude and multi-tasking skills
What We Can Offer
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- Pay up to £12.21 per hour dependent on age
- Whilst on shift free handmade drinks plus 50% discount on food and bottled drinks
- Costa Discount App – 25% off food & drinks in store when you’re not working, plus 25% off all merchandise
- Free uniform to wear on shift
- Access to a range of learning and development opportunities and our award winning Apprenticeship programme
- Employee recognition scheme
- Employee Assistance Programme and access to our dedicated Mental Health First Aiders
- Wagestream – flexible pay to for those moments when you need a little extra cash before payday
- Refer a Friend scheme – potential to earn up to £200 for referring a friend or family member
- Cycle to Work Scheme through which you can make huge savings on bikes and accessories
- Access to a range of discounts via our Dream Beans portal, where you can get instant cashback and make savings at an array of high street retailers, including gym membership and holidays
- And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
A Bit About Us
Scoffs Group UK are proud to be the largest franchisee of Costa Coffee stores in the UK, operating over 100 units across the South of England. We are a high growth hospitality franchise operator who put our people at the heart of everything we do. This really is a fantastic time to join as we are expanding both the business and the structure to support it.
We have partnered with Costa as they are the No. 1 coffee brand in the UK for the 12th year in a row. Here, you’ll be part of a genuine, warm and engaging team that shares a love for food and drink, and a desire to deliver great experiences to our customers, to our communities and to our people.
At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
For any reasonable adjustments and general queries please contact careers@scoffs-group.co.uk
This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned costa store advert.
Contact Detail:
Costa Coffee Professional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collingwood – Barista
✨Tip Number 1
Show your passion for coffee! When you get the chance to speak with someone from Costa Coffee, share your love for coffee and any experiences you've had in coffee culture. This will help you stand out as a candidate who truly understands the brand.
✨Tip Number 2
Demonstrate your customer service skills during any interactions. Whether it's a casual chat or a formal interview, make sure to showcase your ability to engage with customers and create a welcoming atmosphere, as this is key for a Barista role.
✨Tip Number 3
Familiarise yourself with Costa's product range. Knowing about their coffees, teas, and seasonal offerings can give you an edge in conversations and show that you're proactive and genuinely interested in the role.
✨Tip Number 4
Network with current employees if possible. Reach out on social media platforms like LinkedIn to connect with existing Baristas or team members at Costa Coffee. They can provide insights into the company culture and tips for the hiring process.
We think you need these skills to ace Collingwood – Barista
Some tips for your application 🫡
Show Your Passion for Coffee: In your application, express your love for coffee and how it drives you to deliver excellent service. Mention any relevant experiences that highlight your enthusiasm for the beverage and customer interaction.
Highlight Teamwork Skills: Costa Coffee values teamwork, so make sure to include examples of how you've successfully worked in a team environment. This could be from previous jobs, school projects, or volunteer work.
Emphasise Customer Service Experience: Detail any past roles where you provided customer service. Highlight specific instances where you went above and beyond to ensure customer satisfaction, as this aligns with Costa's mission to create memorable moments.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and qualities mentioned in the job description. Use keywords from the listing to demonstrate that you are a perfect fit for the Barista role at Costa Coffee.
How to prepare for a job interview at Costa Coffee Professional
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Talk about your favourite types of coffee, how you enjoy making it, and any experiences you've had with coffee culture. This will demonstrate your enthusiasm for the role.
✨Emphasise Teamwork Skills
Costa Coffee values teamwork highly, so be prepared to discuss your experiences working in a team. Share examples of how you've collaborated with others to achieve a common goal, especially in a fast-paced environment.
✨Prepare for Customer Interaction Scenarios
Since you'll be serving customers, think about how you would handle various customer service scenarios. Be ready to showcase your communication skills and ability to create memorable moments for customers.
✨Demonstrate a Positive Attitude
A can-do attitude is essential for this role. During the interview, maintain a positive demeanour, smile, and show that you're eager to learn and grow within the company. This will leave a lasting impression on your interviewers.