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For Companies At a Glance
- Tasks: Lead a team, train new Baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, 50% food discounts, and a matched pension scheme.
- Why this job: Be part of a diverse culture that values your individuality and supports local communities.
- Qualifications: Looking for trustworthy leaders eager to learn and inspire their teams.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day. And as a Team Leader, you can too.
Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location).
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and support your local community too.
What You’ll Do
Being a Team Leader means more than leading (though that’s still pretty important). It’s your chance to step up — which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who You Are
We’re interested in your unique ingredients:
- An example setter, someone we can trust to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com.
Barista Maestro- Norwich DT employer: Costa Coffee Professional
Contact Detail:
Costa Coffee Professional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Maestro- Norwich DT
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.
✨Tip Number 3
Showcase your passion for coffee and customer service. Being able to talk about your favourite coffee blends or your experience in crafting beverages can set you apart, as it shows your enthusiasm for the role and the brand.
✨Tip Number 4
Be ready for a casual chat via Sapia.ai. This AI tool will assess your traits and skills, so practice answering common questions about teamwork and problem-solving in a relaxed manner to make a positive impression.
We think you need these skills to ace Barista Maestro- Norwich DT
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Costa Coffee. Highlight your leadership skills and experience in your application to show you're ready for the challenge.
Tailor Your CV: Customise your CV to reflect the qualities Costa Coffee is looking for. Emphasise your experience in training others, managing busy shifts, and maintaining high standards in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and leadership. Mention specific examples of how you've successfully led a team or improved processes in previous roles.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can demonstrate your key traits and skills through your responses. Be honest and let your personality shine through!
How to prepare for a job interview at Costa Coffee Professional
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for coffee, as this will resonate well with Costa's brand values.
✨Demonstrate Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and train others, especially in high-pressure situations.
✨Highlight Your Customer Service Experience
Costa Coffee prides itself on delivering memorable moments to customers. Be ready to discuss your previous customer service roles and how you went above and beyond to ensure customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as busy shifts or training new staff. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills and ability to maintain high standards.
