At a Glance
- Tasks: Lead a team, craft coffee, and create memorable experiences for customers.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, 50% food discounts, and a matched pension scheme.
- Why this job: Be part of a diverse culture that values your unique contributions and supports community initiatives.
- Qualifications: Looking for passionate leaders who can inspire and train others.
- Other info: Start with a casual chat via AI to showcase your skills.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day. As a Team Leader (Barista Maestro), you can too.
Starting pay: £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant on store location)
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What You’ll Do:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who You Are:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Retail
Barista Maestro employer: Costa Coffee Professional
Contact Detail:
Costa Coffee Professional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Maestro
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Barista Maestro, you'll be expected to lead and train others, so think of specific examples where you've successfully managed a team or improved processes in a busy environment.
✨Tip Number 3
Brush up on your coffee knowledge! Being able to talk about different coffee beans, brewing methods, and even crafting new recipes will demonstrate your passion for the role and your ability to contribute creatively to the team.
✨Tip Number 4
Be ready for the AI-powered chat assessment. Familiarise yourself with common interview questions and practice answering them in a casual yet confident manner, as this will help you feel more at ease when responding to the AI tool.
We think you need these skills to ace Barista Maestro
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Barista Maestro. Highlight your leadership skills and experience in training others, as these are key aspects of the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in the coffee industry or similar roles. Emphasise any previous leadership positions and your ability to maintain high standards in a busy environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've successfully led a team or improved processes in past roles.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can demonstrate your key traits and skills. Be ready to discuss your leadership style and how you handle busy periods effectively.
How to prepare for a job interview at Costa Coffee Professional
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Talk about your favourite brewing methods or coffee types, and how you enjoy sharing that passion with others.
✨Demonstrate Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Share examples of how you've successfully led a team in the past, handled busy periods, or trained new staff members.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and challenges. Think of specific situations where you maintained high standards or resolved conflicts, and be ready to discuss them.
✨Align with Costa's Values
Familiarise yourself with Costa's core values like 'Disciplined to Deliver' and 'Win with Warmth'. Be prepared to explain how your personal values align with theirs and how you can contribute to their culture.