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For Companies At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand dedicated to crafting great coffee experiences.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse team that values your individuality and supports community initiatives.
- Qualifications: Looking for multi-taskers with a positive attitude and a passion for perfection.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
So, why Costa?
- Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Barista Kilner Way employer: Costa Coffee Professional
Contact Detail:
Costa Coffee Professional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Kilner Way
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and the brand's commitment to customer service will help you stand out during your initial chat.
✨Tip Number 2
Showcase your passion for coffee and customer service. Be prepared to share any relevant experiences or stories that highlight your enthusiasm for creating great customer experiences.
✨Tip Number 3
Demonstrate your ability to work in a team. Think of examples where you've successfully collaborated with others, as teamwork is essential in a busy barista role.
✨Tip Number 4
Be ready to discuss how you handle challenges and multitasking. Baristas often juggle multiple tasks, so sharing your strategies for staying organised and calm under pressure can make a positive impression.
We think you need these skills to ace Barista Kilner Way
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to handle multiple tasks.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you embody their values of excellence and teamwork.
Prepare for the AI Chat: Familiarise yourself with the Sapia.ai chat process. Think about how you can demonstrate your key traits and skills through the simple questions you'll be asked. Be honest and let your personality shine through.
How to prepare for a job interview at Costa Coffee Professional
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
✨Demonstrate Your Customer Service Skills
As a Barista, customer interaction is key. Prepare examples of how you've provided excellent service in the past, and be ready to discuss how you would handle different customer scenarios.
✨Highlight Your Teamwork Abilities
Costa Coffee values team players. Share experiences where you've successfully worked as part of a team, showcasing your ability to collaborate and support your colleagues in a busy environment.
✨Prepare for Casual Questions
Since the initial chat will be casual, think about how you can convey your personality and fit for the role. Be yourself, and don’t hesitate to share anecdotes that reflect your character and work ethic.
