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For Companies At a Glance
- Tasks: Make delicious coffee and serve customers with a smile every day.
- Company: Join Costa Coffee, the UK's favourite coffee brand, known for passion and teamwork.
- Benefits: Earn up to £12.21 per hour, enjoy free drinks on shift, and 50% off food.
- Why this job: Be part of a fun team, learn about coffee, and make memorable moments for customers.
- Qualifications: A positive attitude, great communication skills, and a passion for coffee and people.
- Other info: Opportunity to impact your community and support the Costa Foundation for children's education.
Here at Cuppacoff we are a diverse organisation and operate a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country. One of our franchises is Costa Coffee and we want to join them in their mission to inspire the world to love great coffee. Being all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits.
A Bit About The Role
Day to day, you’ll be making coffee that provides uplifting moments for our customers in our North Shields Beacon shopping centre store. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.
What’s involved?
- Crafting great coffee that hits that sweet spot every time
- Serving customers with a smile so they walk away happy and excited about their next visit
- Soaking up all there is to know about Costa products – don’t forget our teas, frappes, seasonal ranges and much more
- Working with your team to maintain health & safety and cleanliness across the store
- Most importantly, having fun – this is your time to learn, develop and meet great people
A Bit About You
A passion for coffee and people is just the start of what we’re looking for. So, what else makes a great Barista?
- A positive outlook, can-do attitude, and bags of personality
- A passion for delivering excellence in everything you do
- The communication skills to strike up a good conversation with our customers daily
- A hard-working attitude and multi-tasking skills
What We Can Offer
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- Up to £12.21 Per Hour
- Great Opportunities to develop yourself and progress your career
- Whilst on shift free handmade drinks plus 50% on food and bottled drinks
- Costa Coffee Retirement Plan
- Costa Employee Discount Card – 25% off food & drinks in any Costa store when you’re not working
- Employee Assistance Programme
- Health & Wellbeing Programme
- Refer a Friend Scheme
- Opportunity to impact your local community by getting involved
And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
A Bit About Us
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We’re the No. 1 coffee brand in the UK for the 14th year in a row. Here, you’ll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people. At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
Contact Detail:
Costa Coffee Professional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's products and values. Understanding their menu, especially seasonal offerings, will help you engage with customers and show your passion for coffee during the interview.
✨Tip Number 2
Demonstrate your customer service skills by sharing past experiences where you created memorable moments for customers. This will highlight your ability to connect with people, which is crucial for a Barista role.
✨Tip Number 3
Showcase your teamwork abilities by discussing how you've successfully collaborated with others in previous roles. Costa values a strong team dynamic, so emphasising your collaborative spirit can set you apart.
✨Tip Number 4
Prepare to discuss your passion for coffee and how it aligns with Costa's mission. Being able to articulate why you love coffee and how you can contribute to creating uplifting moments for customers will resonate well with the hiring team.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Cuppacoff is looking for in a Barista. Highlight your passion for coffee and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in hospitality or customer service. Emphasise any skills that align with the role, such as communication and teamwork.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at Costa Coffee and how you embody their values of Passion, Warmth, Trust, and Courage.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Costa Coffee Professional
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share any experiences you have with different types of coffee or how you've enjoyed making drinks in the past. This will show that you're genuinely interested in the role and the products you'll be working with.
✨Demonstrate Your People Skills
Since this role involves interacting with customers, highlight your communication skills. Be prepared to discuss times when you've successfully engaged with customers or worked as part of a team. A friendly and approachable attitude will go a long way!
✨Emphasise Teamwork and Collaboration
Cuppacoff values teamwork, so be ready to talk about your experiences working in a team environment. Share examples of how you've contributed to a positive team dynamic and how you can support your colleagues in delivering excellent service.
✨Prepare for Practical Questions
You might be asked practical questions related to coffee preparation or customer service scenarios. Brush up on your knowledge of Costa's products and think about how you would handle various situations, such as dealing with a difficult customer or ensuring cleanliness in the store.
