At a Glance
- Tasks: Lead a team to deliver exceptional coffee experiences and maintain high standards.
- Company: Join the passionate team at Costa Coffee, where people come first.
- Benefits: Enjoy free barista-made coffee, employee discounts, and ongoing training.
- Why this job: Kickstart your career in hospitality while working with a vibrant team.
- Qualifications: Leadership experience and a passion for customer service are essential.
- Other info: Great opportunities for career progression in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Costa Coffee requires a Team Leader for our store in Longwood Retail Park. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee.
Are you?
- Passionate?
- Hardworking?
- Flexible?
- Customer focused?
- Have a desire to learn new skills?
- Love working as part of a team?
- Enthusiastic?
- Passionate about coffee?
Businesses don’t make great coffee, people do! If you answered “yes” to the above questions then you are our kind of person! Email to the address below with your C.V. and cover letter outlining why you feel a career as a Costa Team Member is for you and you could be on your way to starting your new coffee journey. We’ve all “bean” there so take the first steps today and apply.
Job Types: Full-time, Permanent
What We Offer
- Complimentary barista-made coffee on every shift
- Employee discounts across all locations
- Ongoing training and development
- A chance to progress into management
- A vibrant, people-first work culture
What’s involved?
- Reliability to open and close the store safely and on time.
- Leadership experience in a busy environment.
- Taking the lead on shifts to support your colleagues in delivering unbeatable experiences.
- Drive high standards every time.
- Training new staff.
- Working with your team to maintain health and safety cleanliness across the store.
- A positive outlook, can-do attitude, bags of personality, and passion for delivering excellence in everything you do.
- The communication skills to strike up a good conversation with our customers daily, have a hard-working attitude and multi-tasking skills.
This role is based in Longwood Retail Park. With free onsite parking available. Apply now and take the next step in your hospitality journey!
Team Leader in Newtownabbey employer: Costa Coffee Ireland
Contact Detail:
Costa Coffee Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an unbeatable coffee experience, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your leadership skills! As a Team Leader, you'll need to inspire your colleagues. Think of times when you've led a team or taken charge in a busy environment, and be prepared to share those experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Costa Coffee family. So, what are you waiting for? Get your application in!
We think you need these skills to ace Team Leader in Newtownabbey
Some tips for your application 🫡
Show Your Passion: When writing your cover letter, let your enthusiasm for coffee and customer service shine through. We want to see your personality, so don’t hold back on expressing why you love being part of a team and serving customers!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in leadership roles or customer service. We’re looking for those who can drive high standards, so showcase any achievements that demonstrate your ability to lead and inspire others.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the Team Leader role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our Costa Coffee family!
How to prepare for a job interview at Costa Coffee Ireland
✨Know Your Coffee
Before the interview, brush up on your coffee knowledge! Understand different types of coffee, brewing methods, and what makes Costa unique. This will show your passion for coffee and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a busy environment. Highlight how you supported your colleagues and maintained high standards, as this is crucial for the Team Leader role.
✨Emphasise Customer Service
Costa Coffee values great customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that demonstrate your ability to create an unbeatable experience.
✨Bring Your Personality
Costa is all about personality! Be yourself during the interview and let your enthusiasm shine through. A positive attitude and a can-do spirit will resonate well with the interviewers and show that you're a great fit for their vibrant culture.