At a Glance
- Tasks: Coordinate repairs and maintenance activities while ensuring excellent communication with clients and tenants.
- Company: Join a family-run construction company dedicated to social housing repairs in London.
- Benefits: Enjoy a competitive salary, supportive environment, and opportunities for career progression.
- Other info: Fast-paced role with long-term career opportunities in a growing business.
- Why this job: Make a real difference in the community by ensuring homes are well-maintained.
- Qualifications: Experience in construction or social housing, strong organisational and communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
COSRO Group Limited is a well-established, family-run construction and property maintenance company specialising in social housing repairs, refurbishment, retrofit, and reactive maintenance works across London and the surrounding areas. Due to continued growth, we are looking to recruit an experienced and organised Repairs Co‑ordinator to join our busy operations team.
Role Overview
The successful candidate will be responsible for coordinating day-to-day repairs and maintenance activities, ensuring works are scheduled efficiently and completed to a high standard while maintaining excellent communication with clients, tenants, and operatives.
Key Responsibilities
- Scheduling and coordinating reactive and planned maintenance works
- Liaising with tenants, clients, subcontractors, and site operatives
- Raising and processing work orders
- Monitoring job progress and ensuring deadlines are met
- Updating internal systems and maintaining accurate records
- Handling incoming calls and emails professionally
- Assisting with operative diaries and resource allocation
- Ensuring excellent customer service throughout the repairs process
Requirements
- Previous experience as a Repairs Co‑ordinator, Scheduler, or Administrator within the construction or social housing sector
- Experience working within the construction industry is essential
- Strong organisational and communication skills
- Ability to work under pressure in a fast-paced environment
- Good knowledge of Microsoft Excel, Word, and Outlook
- Professional telephone manner and customer service skills
- Strong attention to detail and problem‑solving ability
Desirable
- Experience within social housing reactive maintenance
- Knowledge of repairs terminology and scheduling systems
- Understanding of NHF Schedule of Rates (SOR)
What We Offer
- Permanent role within a growing family‑run business
- Friendly and supportive working environment
- Opportunity for progression and development
- Competitive salary based on experience
- Long‑term career opportunities
Repairs Co-Ordinator employer: Cosro Group
COSRO Group Limited is an excellent employer, offering a supportive and friendly work environment where employees can thrive in their careers. With a focus on social housing repairs and a commitment to employee development, the company provides ample opportunities for progression within a family-run business that values teamwork and communication. Located in Barking, Essex, COSRO Group Limited ensures a competitive salary and a meaningful role in improving community living standards.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Co-Ordinator
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Cosro Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Repairs Co-Ordinator at Cosro Group.
We think you need these skills to ace Repairs Co-Ordinator
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Cosro Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
