At a Glance
- Tasks: Coordinate repairs and maintenance, ensuring efficient scheduling and high-quality service.
- Company: Join a family-run construction company dedicated to social housing.
- Benefits: Competitive salary, supportive environment, and opportunities for career growth.
- Other info: Fast-paced environment with long-term career opportunities.
- Why this job: Make a difference in the community while developing your skills in a dynamic role.
- Qualifications: Experience in construction or social housing, strong organisational and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
COSRO Group Limited is a well-established, family-run construction and property maintenance company specialising in social housing repairs, refurbishment, retrofit, and reactive maintenance works across London and the surrounding areas.
Due to continued growth, we are looking to recruit an experienced and organised Repairs Co-Ordinator to join our busy operations team.
Role Overview
The successful candidate will be responsible for coordinating day-to-day repairs and maintenance activities, ensuring works are scheduled efficiently and completed to a high standard while maintaining excellent communication with clients, tenants, and operatives.
Key Responsibilities
- Scheduling and coordinating reactive and planned maintenance works
- Liaising with tenants, clients, subcontractors, and site operatives
- Raising and processing work orders
- Monitoring job progress and ensuring deadlines are met
- Updating internal systems and maintaining accurate records
- Handling incoming calls and emails professionally
- Assisting with operative diaries and resource allocation
- Ensuring excellent customer service throughout the repairs process
Requirements
- Previous experience as a Repairs Co-Ordinator, Scheduler, or Administrator within the construction or social housing sector
- Experience working within the construction industry is essential
- Strong organisational and communication skills
- Ability to work under pressure in a fast-paced environment
- Good knowledge of Microsoft Excel, Word, and Outlook
- Professional telephone manner and customer service skills
- Strong attention to detail and problem-solving ability
Desirable
- Experience within social housing reactive maintenance
- Knowledge of repairs terminology and scheduling systems
- Understanding of NHF Schedule of Rates (SOR)
What We Offer
- Permanent role within a growing family-run business
- Friendly and supportive working environment
- Opportunity for progression and development
- Competitive salary based on experience
- Long-term career opportunities
Repairs & Scheduling Specialist – Social Housing employer: Cosro Group Limited
COSRO Group Limited is an excellent employer, offering a supportive and friendly work environment where employees can thrive in their roles. With a focus on social housing repairs and a commitment to employee development, the company provides ample opportunities for career progression while ensuring a competitive salary and a strong sense of community within the team in Barking, Essex.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs & Scheduling Specialist – Social Housing
✨Tip Number 1
Network like a pro! Reach out to people in the social housing and construction sectors. Attend local events or join online forums where you can connect with industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching COSRO Group Limited and understanding their values and projects. Tailor your responses to show how your experience aligns with their needs, especially in repairs coordination and customer service.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with tenants and operatives, being clear and professional is key. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at COSRO Group Limited.
We think you need these skills to ace Repairs & Scheduling Specialist – Social Housing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Repairs Co-Ordinator role. Highlight your experience in scheduling and coordinating repairs, as well as any relevant skills in customer service and communication. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about social housing and how your previous experience makes you the perfect fit for us. Keep it concise but engaging – we love a good story!
Show Off Your Organisational Skills:In your application, don’t forget to showcase your organisational skills. Mention specific examples of how you've managed multiple tasks or projects in a fast-paced environment. We need someone who can juggle responsibilities like a pro!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Cosro Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs terminology and scheduling systems. Familiarise yourself with the NHF Schedule of Rates, as this will show that you understand the industry and can hit the ground running.
✨Showcase Your Organisational Skills
Prepare examples from your past experience where you've successfully coordinated repairs or maintenance works. Highlight how you managed schedules, liaised with clients, and ensured deadlines were met. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Your Communication
Since excellent communication is key for this role, practice how you would handle various scenarios. Think about how you'd respond to a tenant's concerns or how you'd update a client on job progress. A professional telephone manner can make all the difference!
✨Be Ready for Problem-Solving
Prepare to discuss how you've tackled challenges in previous roles. Whether it was a scheduling conflict or a last-minute change, showing your problem-solving skills will impress the interviewers and prove you're the right fit for their team.
