At COSMO Authentic World Kitchen, we don't just serve food—we've redefined the dining experience. As the pioneers of the world buffet concept, we've been setting the standard in global dining since 2003. Recognised as the Best Restaurant in 100 Brands by the Savanta Brand Vue Survey, we've grown into a household name across the UK and Ireland, with a legacy built on innovation and excellence.
About the Role
We are looking for an experienced Restaurant Supervisor to lead our front-of-house team and ensure excellent customer service. You will oversee daily operations, manage staff, and ensure a smooth dining experience for guests.
Key Responsibilities
- Supervise front-of-house staff, including servers and hosts.
- Ensure customer service standards are met and handle guest inquiries or complaints.
- Train, motivate, and evaluate staff performance.
- Manage reservations, seating arrangements, and service flow.
- Oversee cleanliness and organization of dining areas.
- Assist in inventory management and ordering supplies.
- Coordinate with kitchen staff to ensure order accuracy and timely service.
- Ensure compliance with health, safety, and hygiene regulations.
Key Requirements
- Previous experience as a Restaurant Supervisor or in a similar role.
- Strong leadership, communication, and customer service skills.
- Ability to manage and motivate a team.
- Knowledge of restaurant operations and inventory control.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- Competitive salary and benefits.
- Opportunities for career growth and advancement.
- A collaborative and supportive team environment.
Restaurant Supervisor • Norwich, England, United Kingdom
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Restaurant Supervisor in Norwich employer: Cosmo
At COSMO Authentic World Kitchen, we pride ourselves on creating a vibrant and inclusive work culture where every team member is valued. As a Kitchen Porter, you'll enjoy competitive pay, comprehensive training, and opportunities for career advancement in a dynamic environment that celebrates culinary excellence. Join us in redefining the dining experience while working alongside passionate individuals in a supportive atmosphere.
