At a Glance
- Tasks: Lead the team and optimise restaurant operations for an exceptional dining experience.
- Company: Join COSMO, a pioneer in global dining with a legacy of innovation.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Opportunity to make a real impact in a fast-paced, exciting environment.
- Why this job: Be part of a dynamic team redefining the dining experience in a renowned restaurant.
- Qualifications: Proven leadership in the restaurant industry and a passion for guest experiences.
The predicted salary is between 31500 - 38500 Β£ per year.
Deputy General Manager - Cosmo Oxford At COSMO Authentic World Kitchen, we don't just serve food-we've redefined the dining experience.
As the pioneers of the world buffet concept, we've been setting the standard in global dining since 2003.
Recognised as the Best Restaurant in 100 Brands by the Savanta Brand Vue Survey, we've grown into a household name across the UK and Ireland, with a legacy built on innovation and excellence.
About the Role We are seeking an experienced and dynamic Deputy General Manager to assist in the day-to-day operations of our restaurant.
As the Deputy General Manager, you will work closely with the General Manager to lead the team, optimize restaurant operations, ensure excellent customer service, and maintain financial and operational targets.
The ideal candidate will have proven leadership experience in the restaurant industry, a passion for delivering exceptional guest experiences, and the ability to support the GM in managing all aspects of restaurant operations.
Key Responsibilities Assist the General Manager in overseeing all restaurant operations, ensuring smooth day-to-day performance.
Lead, train, and motivate staff to provide high-quality service and uphold company standards.
Support the General Manager in managing financial performance, including budgeting, forecasting, and cost control.
Ensure inventory levels are maintained, suppliers are managed, and stock is controlled to prevent waste and optimize cost efficiency.
Ensure compliance with health and safety regulations, food safety standards, and internal policies.
Monitor customer feedback and service quality, ensuring that any issues are addressed promptly and effectively.
Coordinate staffing levels, managing schedules and ensuring optimal team performance during peak hours.
Help with the implementation of marketing initiatives, events, and promotions to drive traffic and increase sales.
Take responsibility for the restaurant in the absence of the General Manager, overseeing operations, staff, and customer experience.
Participate in recruitment, training, and performance management for restaurant staff.
Handle guest complaints and resolve issues efficiently and professionally to maintain customer satisfaction.
Ensure that the restaurant meets all operational and service standards consistently.
Assist in managing P
Deputy General Manager - Cosmo Oxford employer: Cosmo
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