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- Tasks: Assist in daily restaurant operations and support the management team.
- Company: Join COSMO, a pioneer in global dining since 2003, recognised for excellence.
- Benefits: Enjoy competitive salary, career growth, and a dynamic team environment.
- Why this job: Be part of a successful brand that values innovation and customer experience.
- Qualifications: Experience in a leadership role within the restaurant or hospitality industry is essential.
- Other info: Flexible hours required, including nights and weekends.
The predicted salary is between 28800 - 43200 £ per year.
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At COSMO Authentic World Kitchen, we don’t just serve food—we’ve redefined the dining experience. As the pioneers of the world buffet concept, we’ve been setting the standard in global dining since 2003. Recognised as the Best Restaurant in 100 Brands by the Savanta Brand Vue Survey, we’ve grown into a household name across the UK and Ireland, with a legacy built on innovation and excellence.
About the Role
We are looking for an experienced and dedicated Assistant Manager to join our team and assist in overseeing the daily operations of our restaurant. As an Assistant Manager, you will play a key role in supporting the management team, ensuring that the restaurant operates efficiently, staff is well-trained, and customers receive excellent service.
Key Responsibilities
- Assist the General Manager and Deputy General Manager in the daily operation of the restaurant, ensuring that all tasks are completed efficiently.
- Oversee and support the restaurant team, ensuring they adhere to operational procedures, maintain high service standards, and meet performance expectations.
- Assist with staff training, development, and performance management to improve skills and promote a positive working environment.
- Support the management team in inventory management, including ordering supplies and managing stock levels to minimize waste and maximize cost control.
- Assist in creating staff schedules, ensuring adequate coverage and optimizing labor costs.
- Monitor and ensure compliance with food safety and sanitation standards as well as local health and safety regulations.
- Handle guest complaints and service issues in a professional and timely manner, ensuring customer satisfaction is maintained at all times.
- Assist in managing day-to-day financial operations, including tracking sales, controlling costs, and supporting budgeting and forecasting processes.
- Ensure that the restaurant maintains a clean and safe environment for staff and customers.
- Contribute to the implementation of restaurant promotions, events, and marketing strategies to increase traffic and sales.
- Help in managing operational procedures and ensuring that all daily tasks are completed on time and to the required standard.
- Support management in monitoring restaurant performance and customer satisfaction levels, providing feedback for continuous improvement.
- Assist in recruiting and onboarding new team members, ensuring they receive the necessary training and orientation.
- Lead by example in maintaining a high standard of customer service and hospitality at all times.
Key Requirements
- Proven experience as an Assistant Manager, Supervisor, or in a similar leadership role in the restaurant or hospitality industry.
- Strong understanding of restaurant operations, including front-of-house and back-of-house.
- Excellent leadership and interpersonal skills, with the ability to motivate and support team members.
- Good financial acumen, with an understanding of managing costs, tracking sales, and adhering to a budget.
- Ability to handle customer complaints and issues in a professional, effective manner.
- Knowledge of food safety, sanitation standards, and local health regulations.
- Strong organizational and multitasking skills, with the ability to manage various tasks and priorities.
- Ability to work flexible hours, including nights, weekends, and holidays, based on business needs.
- Proficiency with POS systems, scheduling software, and other restaurant management tools.
- Strong problem-solving skills and ability to make decisions under pressure.
- Passion for the restaurant industry and commitment to delivering an exceptional customer experience.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career growth and advancement within the restaurant group.
- A dynamic and collaborative team environment.
- The opportunity to contribute to a successful and growing business.
If you\’re an enthusiastic leader with a passion for the restaurant industry and a desire to develop your career in management, we\’d love to hear from you!
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Assistant Manager employer: Cosmo
Contact Detail:
Cosmo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with COSMO Authentic World Kitchen's unique dining concept. Understanding their approach to global dining will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Network with current or former employees of COSMO. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare examples from your past experience that showcase your leadership skills and ability to handle customer complaints effectively. This will be crucial in demonstrating your fit for the Assistant Manager role.
✨Tip Number 4
Stay updated on the latest trends in the restaurant industry, especially regarding food safety and customer service. Showing that you are knowledgeable about these areas can set you apart from other candidates.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the restaurant or hospitality industry. Focus on your leadership roles, operational management skills, and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the restaurant industry and your understanding of COSMO Authentic World Kitchen's values. Mention specific experiences that align with the key responsibilities of the Assistant Manager role.
Highlight Relevant Skills: In your application, emphasise your financial acumen, problem-solving abilities, and knowledge of food safety standards. These are crucial for the Assistant Manager position and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in the hospitality industry.
How to prepare for a job interview at Cosmo
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Be prepared to share examples of how you've successfully led a team in the past, handled conflicts, or motivated staff to achieve their best.
✨Know the Restaurant Inside Out
Familiarise yourself with COSMO Authentic World Kitchen's menu and dining concept. Understanding their unique approach to global dining will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer complaints and service issues. Think of specific situations where you resolved conflicts or improved customer satisfaction, as this will highlight your problem-solving skills.
✨Discuss Financial Acumen
Since the role involves managing costs and tracking sales, be ready to discuss your experience with budgeting and financial management. Share any relevant metrics or achievements that demonstrate your capability in this area.
