At a Glance
- Tasks: Lead our front-of-house team and ensure an exceptional dining experience.
- Company: Join COSMO Authentic World Kitchen, a pioneer in global dining since 2003.
- Benefits: Enjoy a competitive salary, benefits, and opportunities for career growth.
- Other info: Flexible hours with a supportive team environment.
- Why this job: Be part of a dynamic team that redefines the dining experience.
- Qualifications: Previous supervisory experience and strong leadership skills required.
The predicted salary is between 25000 - 30000 € per year.
At COSMO Authentic World Kitchen, we don’t just serve food—we’ve redefined the dining experience. As the pioneers of the world buffet concept, we’ve been setting the standard in global dining since 2003. Recognised as the Best Restaurant in 100 Brands by the Savanta Brand Vue Survey, we’ve grown into a household name across the UK and Ireland, with a legacy built on innovation and excellence.
About the Role
We are looking for an experienced Restaurant Supervisor to lead our front-of-house team and ensure excellent customer service. You will oversee daily operations, manage staff, and ensure a smooth dining experience for guests.
Key Responsibilities
- Supervise front-of-house staff, including servers and hosts.
- Ensure customer service standards are met and handle guest inquiries or complaints.
- Train, motivate, and evaluate staff performance.
- Manage reservations, seating arrangements, and service flow.
- Oversee cleanliness and organization of dining areas.
- Assist in inventory management and ordering supplies.
- Coordinate with kitchen staff to ensure order accuracy and timely service.
- Ensure compliance with health, safety, and hygiene regulations.
Key Requirements
- Previous experience as a Restaurant Supervisor or in a similar role.
- Strong leadership, communication, and customer service skills.
- Ability to manage and motivate a team.
- Knowledge of restaurant operations and inventory control.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- Competitive salary and benefits.
- Opportunities for career growth and advancement.
- A collaborative and supportive team environment.
If you're ready to join our team and help deliver an outstanding dining experience, apply today.
Restaurant Supervisor in Oxford employer: Cosmo Oxford
At COSMO Authentic World Kitchen, we pride ourselves on being more than just a restaurant; we are a vibrant community that values innovation and excellence in dining. As a Restaurant Supervisor, you will thrive in a supportive team environment that encourages personal growth and career advancement, all while enjoying competitive salaries and benefits. Join us in redefining the dining experience and be part of a company recognised for its commitment to outstanding customer service and a collaborative work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor in Oxford
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your favourite local restaurant staff. You never know who might have a lead on a Restaurant Supervisor role at COSMO or elsewhere.
✨Tip Number 2
Show off your personality in interviews! We want to see how you’d fit into our vibrant team. Be yourself and let your passion for customer service shine through.
✨Tip Number 3
Prepare for situational questions. Think about how you’d handle guest complaints or manage a busy service. We love candidates who can think on their feet and keep the dining experience smooth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Plus, you’ll find all the info you need about the role and our amazing team.
We think you need these skills to ace Restaurant Supervisor in Oxford
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the restaurant industry shine through. We want to see how your experience aligns with our mission of redefining dining experiences at COSMO.
Highlight Relevant Experience:Make sure to detail your previous roles as a Restaurant Supervisor or similar positions. We’re looking for specific examples of how you’ve led teams and ensured excellent customer service in your past jobs.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in our job description. It shows us you’re genuinely interested.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cosmo Oxford
✨Know the Company Inside Out
Before your interview, take some time to research COSMO Authentic World Kitchen. Understand their unique dining concept and what sets them apart in the restaurant industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their values and mission.
✨Showcase Your Leadership Skills
As a Restaurant Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and train staff to ensure excellent customer service.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you've turned a negative experience into a positive one. Highlight your problem-solving skills and ability to maintain composure under pressure, as these are crucial in the restaurant environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how COSMO measures success in customer service. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.