Lettings & Operations Coordinator
Lettings & Operations Coordinator

Lettings & Operations Coordinator

Birkenhead Full-Time 20000 - 30000 £ / year (est.) No home office possible
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Cosi Living

At a Glance

  • Tasks: Support lettings and operations, manage property adverts, and liaise with tenants.
  • Company: Cosi Living is an award-winning property management company focused on shared living in Liverpool.
  • Benefits: Enjoy a smart casual dress code, company car, events, and opportunities for progression.
  • Why this job: Join a fun, creative team that values culture and believes in finding solutions.
  • Qualifications: Good computer skills are essential; driving license and personal car required.
  • Other info: Full-time role, Monday to Friday, with a salary of £25,000.

The predicted salary is between 20000 - 30000 £ per year.

Cosi Living is an award winning, growing, property management company specialising in shared living across Liverpool. We’re not your typical lettings business — we move fast, care about getting the details right, and we’re building something that lasts.

We’re looking for a well-organised and proactive team member to support our lettings and operations. This role sits at the heart of our business, helping deliver a smooth experience for both tenants and landlords. We want to work with someone who believes every problem has a solution. Someone resourceful, practical, and confident using their own initiative.

If you’re looking to join a fun, creative team, who cares about culture, and values, Cosi is for you.

What you’ll be doing:

  • Writing and managing property adverts
  • Booking and coordinating viewings
  • Supporting the onboarding of new tenants
  • Liaising with tenants across email, phone, and portals
  • Logging and chasing rent payments and deposits
  • Ordering certificates and keeping compliance in check
  • Keeping our inboxes organised and replying to incoming queries
  • Supporting portfolio managers with inspections, viewings, and check-ins
  • Writing tenant comms and email campaigns

Benefits:

  • Smart casual dress code (strictly no suits..!)
  • Use of a company car
  • Company events
  • Opportunities for progression
  • Company Apple iPhone & MacBook

Details:

  • Monday - Friday 9am - 5pm
  • Full time, based in our Liverpool HQ
  • Salary £25,000
  • 15 Saturdays (remote) per year
  • Experience isn’t required but good computer skills are a must!
  • Driving license and access to a personal car required

How to apply:

Email careers@getcosi.co.uk with your CV and three bullet points on why you’d be a great fit! Good Luck

Lettings & Operations Coordinator employer: Cosi Living

Cosi Living is an exceptional employer that fosters a vibrant and supportive work culture, where creativity and initiative are highly valued. With opportunities for progression, a smart casual dress code, and the use of company technology, employees enjoy a dynamic environment that prioritises both professional growth and personal well-being. Located in the heart of Liverpool, Cosi Living offers a unique chance to be part of a forward-thinking team dedicated to delivering outstanding property management services.
Cosi Living

Contact Detail:

Cosi Living Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lettings & Operations Coordinator

✨Tip Number 1

Familiarise yourself with the property management industry, especially in shared living. Understanding the nuances of this sector will help you speak confidently about how you can contribute to Cosi Living's mission.

✨Tip Number 2

Showcase your organisational skills by preparing a mock schedule for managing viewings and tenant communications. This will demonstrate your proactive approach and ability to handle multiple tasks efficiently.

✨Tip Number 3

Research Cosi Living’s culture and values. Be ready to discuss how your personal values align with theirs, as they are looking for someone who fits well within their fun and creative team.

✨Tip Number 4

Prepare examples of how you've solved problems in previous roles or situations. Cosi Living values resourcefulness, so being able to share specific instances where you found solutions will set you apart.

We think you need these skills to ace Lettings & Operations Coordinator

Organisational Skills
Proactive Approach
Communication Skills
Customer Service Orientation
Attention to Detail
Problem-Solving Skills
Time Management
Computer Literacy
Email Management
Coordination Skills
Resourcefulness
Initiative
Compliance Knowledge
Team Collaboration

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Cosi Living's culture and values. Highlight in your application how your personal values align with theirs, especially your proactive approach and problem-solving skills.

Tailor Your CV: Make sure your CV is tailored specifically for the Lettings & Operations Coordinator role. Emphasise any relevant experience or skills that demonstrate your organisational abilities and computer proficiency.

Craft Compelling Bullet Points: When writing your three bullet points, focus on specific examples of how you’ve been resourceful or proactive in past roles. Use clear and concise language to convey your strengths and why you would be a great fit for the team.

Proofread Your Application: Before sending your application, carefully proofread your CV and bullet points. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.

How to prepare for a job interview at Cosi Living

✨Show Your Organisational Skills

As a Lettings & Operations Coordinator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the fast-paced environment at Cosi Living.

✨Emphasise Problem-Solving Abilities

Cosi Living values resourcefulness and initiative. Be ready to discuss specific challenges you've faced and how you found solutions. This will show that you align with their belief that every problem has a solution.

✨Familiarise Yourself with Property Management

Even if you don't have direct experience, do some research on property management and lettings. Understanding the basics will help you speak confidently about the role and show your enthusiasm for the industry.

✨Be Personable and Engaging

Cosi Living is looking for someone who fits into their fun and creative culture. During the interview, be yourself and let your personality shine through. Show that you're not just a good fit for the role, but also for the team.

Lettings & Operations Coordinator
Cosi Living
Location: Birkenhead
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