Lettings & Operations Coordinator
Lettings & Operations Coordinator

Lettings & Operations Coordinator

Liverpool Full-Time 18000 - 30000 £ / year (est.) No home office possible
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Cosi Living

At a Glance

  • Tasks: Support lettings and operations, manage property adverts, and liaise with tenants.
  • Company: Cosi Living is an award-winning property management company focused on shared living in Liverpool.
  • Benefits: Enjoy a smart casual dress code, company car, events, and opportunities for progression.
  • Why this job: Join a fun, creative team that values culture and believes in finding solutions.
  • Qualifications: Good computer skills are essential; driving license and personal car required.
  • Other info: Full-time role, Monday to Friday, with a salary of £25,000 and remote Saturdays.

The predicted salary is between 18000 - 30000 £ per year.

Cosi Living is an award winning, growing, property management company specialising in shared living across Liverpool. We’re not your typical lettings business — we move fast, care about getting the details right, and we’re building something that lasts.

We’re looking for a well-organised and proactive team member to support our lettings and operations. This role sits at the heart of our business, helping deliver a smooth experience for both tenants and landlords. We want to work with someone who believes every problem has a solution. Someone resourceful, practical, and confident using their own initiative.

If you’re looking to join a fun, creative team, who cares about culture, and values, Cosi is for you.

What you’ll be doing:

  • Writing and managing property adverts
  • Booking and coordinating viewings
  • Supporting the onboarding of new tenants
  • Liaising with tenants across email, phone, and portals
  • Logging and chasing rent payments and deposits
  • Ordering certificates and keeping compliance in check
  • Keeping our inboxes organised and replying to incoming queries
  • Supporting portfolio managers with inspections, viewings, and check-ins
  • Writing tenant comms and email campaigns

Benefits:

  • Smart casual dress code (strictly no suits..!)
  • Use of a company car
  • Company events
  • Opportunities for progression
  • Company Apple iPhone & MacBook

Details:

  • Monday - Friday 9am - 5pm
  • Full time, based in our Liverpool HQ
  • Salary £25,000
  • 15 Saturdays (remote) per year
  • Experience isn’t required but good computer skills are a must!
  • Driving license and access to a personal car required

How to apply:

Email careers@getcosi.co.uk with your CV and three bullet points on why you’d be a great fit! Good Luck

Lettings & Operations Coordinator employer: Cosi Living

Cosi Living is an exceptional employer that fosters a vibrant and supportive work culture, where creativity and initiative are highly valued. Located in the heart of Liverpool, we offer our team members opportunities for professional growth, a smart casual dress code, and the use of company technology, all while ensuring a fun and engaging environment. Join us to be part of a dynamic team dedicated to delivering outstanding service in property management.
Cosi Living

Contact Detail:

Cosi Living Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lettings & Operations Coordinator

✨Tip Number 1

Familiarise yourself with the property management sector, especially shared living. Understanding the nuances of this market will help you speak confidently about how you can contribute to Cosi Living's unique approach.

✨Tip Number 2

Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the diverse responsibilities of the Lettings & Operations Coordinator role.

✨Tip Number 3

Research Cosi Living’s culture and values. Be ready to discuss how your personal values align with theirs, as they are looking for someone who fits well within their fun and creative team environment.

✨Tip Number 4

Prepare to discuss your problem-solving skills. Think of specific instances where you’ve tackled challenges effectively, as this role requires a proactive mindset and the belief that every problem has a solution.

We think you need these skills to ace Lettings & Operations Coordinator

Organisational Skills
Proactive Approach
Communication Skills
Customer Service Orientation
Attention to Detail
Problem-Solving Skills
Time Management
Computer Literacy
Email Management
Property Management Knowledge
Team Collaboration
Initiative
Adaptability
Basic Marketing Skills

Some tips for your application 🫡

Understand the Company Culture: Cosi Living values a fun and creative team environment. Make sure to reflect this in your application by showcasing your personality and enthusiasm for joining a team that prioritises culture and values.

Tailor Your CV: Highlight relevant skills such as organisation, communication, and problem-solving. Since experience isn’t required, focus on any transferable skills or experiences that demonstrate your ability to manage tasks effectively.

Craft Your Bullet Points: When writing the three bullet points on why you’d be a great fit, be specific. Mention your proactive nature, ability to use initiative, and any relevant experiences that align with the responsibilities of the role.

Proofread Your Application: Before sending your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Lettings & Operations Coordinator role.

How to prepare for a job interview at Cosi Living

✨Show Your Organisational Skills

As a Lettings & Operations Coordinator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the fast-paced environment at Cosi Living.

✨Emphasise Problem-Solving Abilities

Cosi Living values resourcefulness and initiative. Be ready to discuss specific challenges you've faced and how you found solutions. This will show that you align with their belief that every problem has a solution.

✨Familiarise Yourself with the Company Culture

Cosi Living prides itself on its fun and creative team culture. Research their values and be prepared to discuss how you can contribute to this environment. Showing that you fit into their culture can set you apart from other candidates.

✨Prepare for Practical Scenarios

Since the role involves liaising with tenants and managing property adverts, think about practical scenarios you might encounter. Prepare to discuss how you would handle tenant communications or coordinate viewings effectively.

Lettings & Operations Coordinator
Cosi Living
Location: Liverpool
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