At a Glance
- Tasks: Be the go-to person for clients, ensuring top-notch customer service and handling inquiries.
- Company: Leading firm in building surveying with a vibrant and supportive team.
- Benefits: Competitive salary, career progression, staff discounts, and ongoing training.
- Other info: Join a dedicated team committed to excellence and enjoy clear career growth.
- Why this job: Make a real impact in customer relations and thrive in a dynamic environment.
- Qualifications: Experience in customer service, excellent communication, and a proactive attitude.
Are you passionate about delivering exceptional customer service? Do you thrive in dynamic environments where every interaction counts? Are you eager to join a team that values dedication and expertise? If so, this is your chance to make a real impact!
We are currently looking for a Customer Experience Advisor to join our vibrant and busy team in St Helens. This exciting role offers you the opportunity to be at the forefront of customer relations within the building surveying sector, working with a friendly and professional team committed to excellence.
Hours of Work: full time
The Customer Experience Advisor will be the main point of contact for clients, checking building surveyors’ reports, answering calls, handling complaints, providing outstanding customer service, and obtaining reviews to enhance our reputation. Reporting to senior surveyors, technical directors, and team leaders, you will play a key role in ensuring our clients' needs are met efficiently and professionally.
Customer Experience Advisor Requirements:
- Experience in customer service or client-facing roles
- Excellent communication skills, both written and verbal
- Strong organisational and problem-solving abilities
- Knowledge of the building surveying sector is desirable
- A positive and proactive attitude with a passion for delivering top-quality service
Customer Experience Advisor Benefits:
- Competitive salary package
- Clear career progression opportunities
- Staff discounts and benefits
- Supportive and friendly team environment
- Ongoing training and development opportunities
Meet the Organisation: Who We Are and What We Do
We are a leading firm within the building surveying sector, specialising in providing comprehensive survey reports and professional advice to a wide range of clients. Our mission is to deliver accurate, timely, and trustworthy services while fostering a positive and collaborative working environment. Join us and become part of a dedicated team committed to excellence in building surveying.
If you believe you are the perfect fit for the Customer Experience Advisor role, don’t miss this fantastic opportunity—apply now and embark on an exciting new chapter in your career.
Customer Experience Advisor in St Helens employer: Cosey Homes
Join a dynamic and supportive team in St Helens, where your passion for exceptional customer service will be valued and rewarded. Our vibrant work culture fosters collaboration and professional growth, offering you the chance to enhance your skills while making a meaningful impact in the building surveying sector. With a commitment to excellence and a focus on employee development, we provide a unique opportunity to thrive in a role that truly matters.
