At a Glance
- Tasks: Be the go-to person for clients, ensuring top-notch service and handling inquiries.
- Company: Join a vibrant team in the building surveying sector focused on excellence.
- Benefits: Enjoy a competitive salary and clear career progression opportunities.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in customer relations while working with a friendly team.
- Qualifications: Experience in customer service and strong communication skills are essential.
The predicted salary is between 24000 - 28000 £ per year.
Are you passionate about delivering exceptional customer service? Do you thrive in dynamic environments where every interaction counts? Are you eager to join a team that values dedication and expertise? If so, this is your chance to make a real impact!
We are currently looking for a Customer Experience Advisor to join our vibrant and busy team in St Helens. This exciting role offers you the opportunity to be at the forefront of customer relations within the building surveying sector, working with a friendly and professional team committed to excellence.
Hours of Work: full time
The Customer Experience Advisor will be the main point of contact for clients, checking building surveyors reports, answering calls, handling complaints, providing outstanding customer service, and obtaining reviews to enhance our reputation. Reporting to senior surveyors, technical directors, and team leaders, you will play a key role in ensuring our clients' needs are met efficiently and professionally.
Customer Experience Advisor Requirements:
- Experience in customer service or client-facing roles
- Excellent communication skills, both written and verbal
- Strong organisational and problem-solving abilities
- Knowledge of the building surveying sector is desirable
- A positive and proactive attitude with a passion for delivering top-quality service
Customer Experience Advisor Benefits:
- Competitive salary package
- Clear career progression
Customer Experience Advisor employer: Cosey Homes
Join a dynamic and supportive team in St Helens, where your passion for exceptional customer service will be valued and rewarded. Our vibrant work culture fosters collaboration and professional growth, offering clear career progression opportunities within the building surveying sector. With a competitive salary package and a commitment to excellence, we provide an environment where you can truly make a difference in client relations.
