At a Glance
- Tasks: Be the go-to person for clients, ensuring top-notch customer service and handling inquiries.
- Company: Leading firm in building surveying with a supportive and friendly team.
- Benefits: Competitive salary, career progression, staff discounts, and ongoing training.
- Other info: Join a dedicated team committed to excellence and enjoy clear career growth opportunities.
- Why this job: Make a real impact in customer relations and thrive in a dynamic environment.
- Qualifications: Experience in customer service, excellent communication skills, and a proactive attitude.
The predicted salary is between 25000 - 32000 £ per year.
Are you passionate about delivering exceptional customer service? Do you thrive in dynamic environments where every interaction counts? Are you eager to join a team that values dedication and expertise? If so, this is your chance to make a real impact!
We are currently looking for a Customer Experience Advisor to join our vibrant and busy team in St Helens. This exciting role offers you the opportunity to be at the forefront of customer relations within the building surveying sector, working with a friendly and professional team committed to excellence.
Hours of Work: full time
The Customer Experience Advisor will be the main point of contact for clients, checking building surveyors’ reports, answering calls, handling complaints, providing outstanding customer service, and obtaining reviews to enhance our reputation. Reporting to senior surveyors, technical directors, and team leaders, you will play a key role in ensuring our clients' needs are met efficiently and professionally.
Requirements:
- Experience in customer service or client-facing roles
- Excellent communication skills, both written and verbal
- Strong organisational and problem-solving abilities
- Knowledge of the building surveying sector is desirable
- A positive and proactive attitude with a passion for delivering top-quality service
Benefits:
- Competitive salary package
- Clear career progression opportunities
- Staff discounts and benefits
- Supportive and friendly team environment
- Ongoing training and development opportunities
We are a leading firm within the building surveying sector, specialising in providing comprehensive survey reports and professional advice to a wide range of clients. Our mission is to deliver accurate, timely, and trustworthy services while fostering a positive and collaborative working environment. Join us and become part of a dedicated team committed to excellence in building surveying.
If you believe you are the perfect fit for the Customer Experience Advisor role, don’t miss this fantastic opportunity—apply now and embark on an exciting new chapter in your career!
Customer Experience Advisor in St Helens employer: Cosey Homes Chartered Surveyors
Join our leading firm in the building surveying sector as a Customer Experience Advisor in St Helens, where you will be part of a supportive and friendly team dedicated to delivering exceptional customer service. We offer competitive salaries, clear career progression opportunities, and ongoing training to help you grow professionally while making a real impact in client relations. Embrace a vibrant work culture that values dedication and expertise, ensuring every interaction counts.
Contact Details:
Cosey Homes Chartered Surveyors Recruitment Team
