At a Glance
- Tasks: Lead client relationships and drive sales for Cosentino products in the Kent area.
- Company: Join Cosentino, a global leader in innovative surfaces for architecture and design.
- Benefits: Enjoy career development opportunities and a dynamic work environment.
- Other info: Work closely with designers and fabricators to generate leads and enhance visibility.
- Why this job: Be part of a creative team making an impact in the kitchen and stone industry.
- Qualifications: 2-3 years in commercial projects and experience with customer databases required.
The predicted salary is between 36000 - 60000 £ per year.
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The Cosentino team is looking for an Retail Sales Manager for the Kent area.
You will be responsible for our strategy and relationship with our clients, ensuring the sales and promotion of our Cosentino products. Acquiring new and maintaining current customers will be part of your responsibilities, as well as understanding their needs to achieve their short- and long-term expectations, ensuring the delivery of our best services, generating demand through appropriate care and service across sales channels. Knowledge of the kitchen and stone industry is desirable. A willingness to work with K&B stores, fabricators, and interior designers to generate leads.
What you will do
You will serve as our main point of contact for clients, helping them reach their goals and maintaining positive, profitable relationships. Your responsibilities include:
- Developing and maintaining current product knowledge to present to customers.
- Presenting and selling company products and services to current and potential clients in remodel, home improvement, cabinet making, building, and fabrication sectors.
- Managing overall sales within the assigned territory.
- Identifying opportunities to maximize the visibility of Cosentino products to generate sales.
- Promoting visits to Cosentino Centers to optimize sales and marketing.
- Finding new points of sale.
- Ensuring customers have marketing materials like samples, brochures, and display towers to support sales.
- Managing customer relationships by resolving concerns, updating CRM system, providing quotes, and scheduling visits.
- Increasing market share by enhancing displays and point-of-purchase materials.
- Planning visit schedules based on client importance.
- Building and maintaining trusting relationships with clients.
- Providing post-sale service.
- Preparing action plans to target specific clients and set contact goals.
- Collaborating with corporate staff, Cosentino Centers, and other Account Managers.
- Working with the General Manager and Sales Team to execute regional business strategies.
- Training on product features and attributes, providing relevant marketing tools.
- Monitoring and maintaining data in CRM.
What you need to succeed
Required Experience:
- At least 2-3 years of experience in:
- Commercial projects.
- Experience with customer databases, Salesforce preferred.
- Stone fabrication or distribution experience.
Preferred Education:
Not specified in the description.
What we do offer
You will develop your career with the world leader in innovative surfaces for architecture and design, the Cosentino Group, responsible for projects across Kent.
#J-18808-LjbffrRetail Sales Manager Maidstone in Grays employer: Cosentino Group
At Cosentino, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Kent. As a Retail Sales Manager, you will benefit from extensive career development opportunities within a global leader in innovative surfaces, while enjoying a supportive environment that values your contributions and encourages professional growth. Join us to build meaningful relationships with clients and be part of a team that is dedicated to excellence in service and product delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Manager Maidstone in Grays
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Cosentino Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Cosentino Group!
We think you need these skills to ace Retail Sales Manager Maidstone in Grays
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Cosentino Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Cosentino Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Cosentino Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Cosentino Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
